Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | `>`

!We can't find that ZIP Code. Try again.

AT&T Wi-Fi gateways and modems

Learn how to find your modem or gateway type, so you can follow the correct instructions for you.  If you have a device that was not provided by AT&T, please refer to your device manufacturer’s documentation or support site.

You’re viewing instructions for

Modem / gateway

I don't know




Internet equipment

Modem and Gateway selection

Equipment Identification
Review the equipment information below. Once you have identified your modem or Wi-Fi gateway, use the dropdown selector above to get to your equipment-specific instructions. 

AT&T Wi-Fi gateway

Your model is located on the bottom of your gateway directly below the status lights. 

Gateway imageGateway models
gateway example imageYou may have one of the following Wi-Fi gateways:
  • BGW210
  • BGW320
  • NVG589
  • NVG599
  • Pace 5268

Last updated: July 21, 2020

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!

Community forums

Have questions about your Internet service? Explore our community forums for answers.