To avoid a $150 equipment charge, return your old gateway and power cord at any FedEx® Office or UPS Store®. Be sure to bring your AT&T account number (it's located on your packing slip). Learn more about returning AT&T equipment.
It should take about 20 minutes to set up your new Wi-Fi® gateway and get online. Before you start, keep in mind:
Tip: Take a photo of your existing setup. That way, you have a reference for connecting your new gateway.
If you have U-verse TV, make sure you restart your DVR and all other TV receivers after the Service light turns solid green. Just press and hold the power button on each receiver for 10 seconds.
Want to change your Wi-Fi info back to what you had before, or create a new name and password? Change Wi-Fi info
To avoid a $150 equipment charge, return your old gateway and power cord at any FedEx® Office or UPS Store®. Be sure to bring your AT&T account number (it's located on your packing slip). Learn more about returning AT&T equipment.