Transfer billing responsibility for AT&T service

If you only have AT&T home phone service, learn how to transfer responsibility for a traditional home phone bill. Otherwise, here’s what you should know:

• Your account status must be current with no past-due balance. 
• If you have combined billing, you need to separate your services, such as AT&T Internet, Phone, U-verse TV, DIRECTV, and wireless, before transferring all or part of the account to a new owner.   
  
• The accounts can be re-combined by calling us after 2 full billing periods. You'll get separate bills until then.  
• Re-combined accounts must all have the same account owner.
• The new account owner won’t be allowed to recreate an old combined bundle with grandfathered rights and prices.

If your account is current with no past-due balance, follow these steps to transfer billing responsibility to someone else.

1. Go to Transfer Billing Responsibility. 
2. Enter and review the account info to confirm it's correct.
3. Create a 4-digit personal identification number (PIN). To complete the transfer process, the person taking over your service will need this PIN, your AT&T account number, and your ZIP Code.
4. Follow the prompts to transfer billing responsibility.

Note: The future owner accepting billing responsibility must finish the process within 14 business days after you submit your request.