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[Home](https://www.att.com/) 2. [Support](https://www.att.com/support/) 3. [AT&T Internet](https://www.att.com/support/internet/) # Conversations in AT&T Mail Use the Conversations feature to keep your inbox clean and organized. * * * ## Read and reply to email conversations You can use the conversations feature to group messages with the same subject line together in your inbox. You can: - Easily follow messages with the same subject. - Instantly preview all messages. - Quickly reply to the whole group or just 1 person. Emails in a conversation view look much like other emails in your inbox. For each conversation, you’ll see: - Contacts who are copied - The subject line - Number of messages - A snippet of the newest email's content - The time or date of the last email ![Email conversation screenshot](https://www.att.com/scmsassets/images/support/internet/Conversation_thread.PNG) __Heads up__: You won’t be able to sort email by sender or subject when you use Conversations view. ### Expand conversations When you open a conversation, the newest email expands at the bottom of the thread. To open: - Individual emails - Select the email within the conversation to view. - All emails in the thread - Select Expand message card ![Expand message card](https://www.att.com/scmsassets/images/support/internet/Expand_message_card.PNG). ### Reply to conversations At the bottom of the conversation, choose from these options: - __Reply__ - Send a reply to the last sender in the thread. - __Reply All__ - Send a reply to everyone in the thread. - __Forward__ - Send the thread to contacts you add. ## Delete emails in conversations ### Individual emails When you delete an email that's part of a thread, that email moves to the trash. The other emails in the thread stay put. To delete a single email in a conversation: 1. While viewing a conversation, expand the email you want to delete. 2. Select __More__ (three dots) at the bottom of the message. 3. Select __Delete Message__. ### Entire conversations To delete an entire conversation and move all its emails to the trash: 1. Select the checkbox next to the conversation. 2. Select __Delete__. ## Disable conversations Don’t want to use the conversation view? Turn it off. From your webmail inbox: 1. Select the __gear__ ![](https://www.att.com/scmsassets/images/support/internet/Mail_Gear_Icon.PNG), then __More Settings__. 2. Choose __Viewing email__. 3. Toggle __Group by conversation__ off. Last updated: February 26, 2025 * * * ## Browse topics Connections, browsing & security Installation & order status Troubleshooting & repair Wi-Fi gateways & equipment Learn about internet and Wi-Fi connections, tools, and security. Advanced information Apps & tools Home network & Wi-Fi gateway connections Security & safety Web browsing & internet speeds ### Did you get the help you needed? 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