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Set up port forwarding for Pace 5268

You use port forwarding to access devices on your home network from outside your home. Learn more about port forwarding and how to set it up for your gateway.


You’re viewing instructions for

Modem / gateway

Pace

5268AC

KM1123072-slctrgrp_pace5268ac

INSTRUCTIONS & INFO

Learn about port forwarding

Use port forwarding to route incoming and outgoing data on your home network from a remote location.

Each device connected to the internet has an IP address divided into various ports that send and receive data. Your Wi-Fi® gateway routes this data to where it needs to go. When you set up port forwarding, you set up rules to tell the gateway to route data sent or received on a port to a specific IP address on your home network.

Most people won’t use port forwarding, but you might if you:
  • Use SlingSM or another streaming media device
  • Host a web or gaming server
  • Access a home surveillance camera or device remotely
  • Use Remote Access or VPN to access a computer in the home
  • Host photo-sharing hard drives
Use port forwarding with caution. It may allow others to access devices in your home without your knowledge.

Set up port forwarding

  1. Go to your gateway settings.
  2. Select Settings, then Firewall, and then Applications, Pinholes and DMZ.
  3. If you get a warning message, restart your Wi-Fi gateway. Then, continue with these steps.
  4. Select the device you want to open to the firewall. If the device you want to open to the Firewall isn't listed:
    • Select inside the text entry box.
    • Select the X in the text entry box.
    • Enter the IP Address of the device you want to open up to the Firewall.
    If the device you want to open up to the Firewall is connected to the gateway but isn't listed:
    • Confirm the device is properly connected to the gateway.
    • Check the cables and wires connected to the gateway and device.
  5. In Edit firewall settings for this computer:
    • If you want to activate port forwarding, select the Allow individual application(s) option. 
    • If you want to deactivate port forwarding, select Maximum protection – Disallow unsolicited inbound traffic.
  6. Select the Application from the Application List.
  7. Select Add.

    Image displays Add button.

  8. In Access Code, enter the Device Access Code located on your gateway. 
  9. Select Submit.
  10. Repeat this process until all the ports you want to access have been configured and display in Hosted Applications.

Add a new user-defined application

Sometimes, an application you want to access isn’t listed. Learn how to add a specific application.

Good to know: To open the port, start with step seven.
  1. Go to your gateway settings.
  2. Select Settings, then Firewall, and then Applications, Pinholes and DMZ.
  3. If you get a warning message, restart your Wi-Fi gateway. Then, continue with these steps.
  4. Under the listed applications, select Add a new user-defined application.
  5. In Application Profile Name, enter the name of the application. 
  6. Select the Protocol.
  7. Enter the Port or Range you wish to open in the Port (or Range) From/To entry fields.
  8. Use the default protocol timeout settings in the Protocol Timeout entry field unless directed to do otherwise by the manufacturer. 
  9. Enter the default Map to Host Port. By default, the port will map to the same port you specify in the Port (or Range) From/To entry field. Leave this field blank unless directed to do so from the manufacturer or application.
  10. In Application Type, select the option that matches your application.

    Applications type field is the fifth field under Create Application Definition.

  11. Select Add to list
  12. When prompted, enter the Device Access Code found on your gateway and select Submit.
  13. Repeat this process until all ports you want access to have been added.

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