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Report an unauthorized AT&T account or an account change

For wireless accounts, call our Global Fraud Management team at 877.844.5584. For digital phone, internet, and U-verse TV accounts, call 888.471.4576.


DETAILED INFO

How to report an unauthorized AT&T account or service

Was your identity used to establish AT&T service or make account changes without your knowledge? Contact our Global Fraud Management Organization at one of these numbers:
  • Wireless accounts: 877.844.5584
  • Digital phone, Internet, or U-verse TV accounts: 888.471.4576

How to find an unknown AT&T account or unauthorized change

If you're a victim of identity theft, you may discover an unknown AT&T account or unauthorized change to an existing account in one of these ways:
  • Your AT&T bill shows an unknown or unauthorized account or account changes.
  • A collection agency contacts you about an unknown or unauthorized AT&T account.
  • Your credit report shows an unknown or unauthorized AT&T account.
Last updated: June 22, 2021

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