Every light on your Wi-Fi gateway has a meaning. Learn what each light means and how to use them to troubleshoot network problems.
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Modem / gateway
|Power||Solid Green||The gateway is on.|
|Flashing Green||Device is powering up or a power-on self-test (POST) is in progress.|
|Flashing Red||A POST failure (not bootable) or device malfunction occurred.|
|Broadband||Solid Green||Good broadband signal.|
|Flashing Green||Device is powering up or attempting a broadband connection.|
|Flashing Yellow||LTE device is in place, but not operating properly when a primary connection is working.|
|Flashing Red||A broadband signal is detected, but the connection couldn’t be established.|
|Solid Red||No signal on a line.|
|Phone||Solid Green||A VoIP line has been configured and registered.|
|Flashing Green||Indicates ringing associated with an incoming call, as well as when a telephone is off-hook.|
|Solid Red||One or more lines not registered.|
|Off||VoIP not in use or gateway is powered OFF.|
|WPS||Solid Green||Wi-Fi Protected Setup has been completed successfully. LED should stay lit for 5 minutes or until button is pushed again.|
|Flashing Green||Continues for 2 minute, indicating WPS is broadcasting.|
|Flashing Red||Continues for 2 minutes, indication a Session overlap was detected. This is a possible security risk.|
|Solid Red||Error unrelated to security, such as failure to find a partner or WPS is disabled. Light should stay red for 5 minutes or until the button is pressed again.|
|Off||Gateway is ready for WPS authentication.|
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