Wi-Fi network FAQ

Be sure to change your default Wi-Fi® password to protect your network. The gateway type determines the steps to take to change your password. Learn how to change your Wi-Fi password.

Your default Wi-Fi network password (network key) is on the sticker on your gateway. You can also view this info in Smart Home Manager or the gateway settings screen.

Don't have Smart Home Manager yet? You can have all your network info at your fingertips. Manage your network using Smart Home Manager from your computer, or download the app from the Apple App store or Google Play store.

Change your Wi-Fi network name (SSID) so it is easier to remember and to help protect your network. The gateway type determines the steps to take to change your network name. Learn how to change your Wi-Fi network name.

Your default Wi-Fi network name (SSID) is on the sticker on your gateway. You can also find this info in Smart Home Manager or the gateway settings screen.

The gateway type determines where you can find your network name. Learn how to find your Wi-Fi network name.

A factory reset will restore your Wi-Fi name and password to the info located on your gateway sticker.

Prevent outside users from accessing your Wi-Fi gateway by hiding or disabling your network name (SSID). The gateway type determines the steps to take or hide your network name. Learn how to hide your Wi-Fi network name.