Important change to your internet service

We’re making some important updates to your Internet service, including a price increase. Here’s what’s changing.

DETAILED INFO

What’s changing?

Heads up! We’re updating our prices for Internet service¹ as we continue to improve your internet experience. The monthly rate for customers with Everyday Simplified Pricing Plan (EDSP) whose 12-month promotional pricing has expired will increase $3 per month.

The change will be automatic—it won’t interrupt your Internet service. You’ll see your new monthly rate in your February/March 2021 bill.

Need some help?

For more info, check out the frequently asked questions (FAQ) section. Need a little help? No problem. Feel free to chat online with us—we’re here to help.

Frequently asked questions

What’s new besides the price increase?
- AT&T Smart Home Manager app². It helps you easily manage and monitor your home Wi-Fi® network from your smartphone or computer. It’s a free app. Here’s what you can do with it:
  - View and customize your Wi-Fi network name and password.
  - Add guests to your home Wi-Fi network with a simple text or email.
  - See how well your home Wi-Fi network is performing.
    
    Note: AT&T Smart Home Manager works with select residential gateways.
- An improved network: We’re bringing faster speeds to areas all around the country.
- Better diagnostics: We’re here to help you get back online quickly with better diagnostic tools to assess and correct issues remotely.
What else is part of my internet plan?
- In-home Wi-Fi: Use your AT&T Wi-Fi gateway to save on mobile data! Just make sure to connect all your Wi-Fi enabled mobile devices to your home Wi-Fi network. AT&T Smart Home Manger makes that easy to do.
- On-the-go Wi-Fi: Stream videos or surf the web wherever you are, thanks to the national AT&T Wi-Fi Hot Spot network.

AT&T Internet Security Suite powered by McAfee³: Get peace of mind knowing that your internet is securely protected from online threats.
A connection you can count on: High-speed internet with over 99% reliability means you get a connection you can count on. Claim based on AT&T Internet service.

When will my internet price go up?
- A price increase will begin in your February/March 2021 billing period.
Did I get a reminder about all this?
- Yes, we sent a message to everyone affected by the change in their February/March 2021 bill.

See all important details

Last updated: January 01, 2021