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Internet self-setup

Don’t want to wait for a technician? Learn how you can save time and money by setting up your internet yourself.




Set up your own internet

Did you know you can set up your own internet? You’ll:
  • Save $50 or more by not paying for a professional installation.
  • Get your Wi-Fi® gateway in only 3 business days.
  • Skip waiting on a technician.
  • Connect in just 30 minutes.

How to set it up

No worries – it’s easy!
  • Our simple instructions will show you how to set up your internet.
  • No tools or technical skills are required.
  • Unpack your easy-to-use kit and connect your new gateway with the included cables. 
  • Once it powers up, connect your devices to your network.

Ready to do it yourself? Reply Yes to the text we sent by the date and time shown in that message. If we don’t hear from you by then, we’ll keep your original appointment with our professional technician.

* We won’t send a technician to install your internet. We’ll ship your gateway before activation, and you’ll install it yourself. You’re responsible for any indoor wiring, and phone jacks may not have dial tones. You may have to connect phones to your wireless gateway instead of a phone jack.

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Community forums

Have questions about your Internet service? Explore our community forums for answers.