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The light on the front of your AT&T Wi-Fi Extender tells you what it’s doing and how it’s performing.
LED color | State | Meaning |
OFF | OFF | No power. Make sure the Wi-Fi extender is plugged in to a working wall outlet and the back power LED is green. |
White | Blink | Starting up and connecting to your Wi-Fi gateway. |
Solid | Connected to your Wi-Fi gateway. | |
Green/Red | Flash | Connected but too far from your Wi-Fi gateway or another AT&T Wi-Fi Extender. Move your Wi-Fi extender closer to your gateway. |
Red | Blink (slow) | Lost connection or couldn’t connect through Wi-Fi Protected Setup (WPS). Check for loose or damaged Ethernet connection then press the red reset button. Or, press the WPS button again. |
Blink (fast) | Mulitple devices trying to connect. Wait before trying again. Or, your extender is resetting and may take up to 3 minutes to power on. | |
Solid | Couldn't connect to the paired gateway or it’s connected to an unsupported third-party router or smart device by Ethernet. Disconnect all Ethernet connections. Then, connect the extender by Ethernet just to your Wi-Fi gateway. | |
Amber | Blink | Seamless connection is in process or the extender is checking for updates. Don't move the Wi-Fi extender or turn it off. |
LED color | State | Meaning |
Red | Blink (fast) |
|
Red | Blink (slow) Red | Couldn't connect devices through WPS. Wait until the light changes and then press the WPS button to try again. |
Green | Solid | Wi-Fi device successfully paired. WPS completed. |
Green | Blink (slow) | Take action on the Wi-Fi device you are trying to connect. You may also choose to add an Ethernet cable from the extender back ethernet port to the gateway yellow ethernet port. |
LED color | State | Meaning |
OFF | OFF | No power. Make sure the Wi-Fi extender is plugged in and turned on. |
Green | Blink | Ready to connect to your Wi-Fi gateway. First time connecting? Wait 5 minutes and follow the Wi-Fi Protected Setup (WPS) pairing guidelines. |
Solid | Connected to your Wi-Fi gateway. | |
Green/Red | Flash | Connected but too far from your Wi-Fi gateway. Depending on your BB service speed move your Wi-Fi extender closer to your gateway. |
Red | Blink (slow) | Lost connection or couldn’t connect through Wi-Fi Protected Setup (WPS). Move your Wi-Fi gateway closer and press the WPS button again. |
Blink (medium) | Extender is resetting and may take up to 5 minutes to power on. | |
Solid | Couldn't connect to the paired gateway or it's connected to an unsupported third-party router or smart device by Ethernet. Disconnect all Ethernet connections. Then, connect the extender by Ethernet just to your Wi-Fi gateway. | |
Amber | Blink | Checking for updates. Don’t move the Wi-Fi extender or turn it off. |
LED color | State | Meaning |
OFF | OFF | No power. Make sure the Wi-Fi extender is plugged in and turned on. |
White | Blink | Checking for updates. Don’t move the Wi-Fi extender or turn it off. |
Solid | Wi-Fi extender has power. | |
Green | Blink | Powered on and ready to connect to your Wi-Fi gateway. First time connecting? Wait 5 minutes and follow the Wi-Fi protected Setup (WPS) pairing guidelines. |
Solid | Connected to Wi-Fi gateway for internet availability. | |
Green/Red | Flash | Connected but too far from your Wi-Fi gateway. Depending on your BB service speed move your Wi-Fi extender closer to your gateway. |
Red | Blink (slow) | Lost connection or couldn’t connect through Wi-Fi Protected Setup (WPS). Move your Wi-Fi gateway closer, and press the WPS button again. |
Blink (medium) | Your Wi-Fi extender is resetting and may take up to 5 minutes to power on. | |
Solid | Couldn't connect to the paired gateway or it's connected to an unsupported third-party router or smart device by Ethernet. Disconnect all Ethernet connections. Then, connect the extender by Ethernet just to your Wi-Fi gateway. |
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