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Learn about your Wi-Fi extender LED light

The light on the front of your AT&T Wi-Fi Extender tells you what it’s doing and how it’s performing.


ArticleDETAILED INFO

AirTies 4921

LED colorStateMeaning
OFF
OFF
No power. Make sure the Wi-Fi extender is plugged in and turned on.
Green

Blink
Ready to connect to your Wi-Fi gateway. First time connecting? Wait 5 minutes and follow the Wi-Fi Protected Setup (WPS) pairing guidelines.
Solid
Connected to your Wi-Fi gateway.
Green/RedFlash
Connected but too far from your Wi-Fi gateway. Move your Wi-Fi extender closer to your gateway.
Red
Blink (slow)
Lost connection or couldn’t connect through Wi-Fi Protected Setup (WPS). Move your Wi-Fi gateway closer and press the WPS button again.
Blink (medium)
Extender is resetting and may take up to 5 minutes to power on.
Solid
Couldn’t connect to the paired gateway or it’s connected to an unsupported third-party gateway by Ethernet. Connect the extender to the Ethernet port on your AT&T Wi-Fi gateway.
Amber
Blink
Checking for updates. Don’t move the Wi-Fi extender or turn it off.

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AirTies 4920

LED colorStateMeaning
OFF
OFF
No power. Make sure the Wi-Fi extender is plugged in and turned on.
White

Blink
Checking for updates. Don’t move the Wi-Fi extender or turn it off.
Solid
Wi-Fi extender has power.
Green

Blink
Powered on and ready to connect to your Wi-Fi gateway. First time connecting? Wait 5 minutes and follow the Wi-Fi protected Setup (WPS) pairing guidelines.
Solid
Connected to Wi-Fi gateway for internet availability.
Green/Red
Flash
Connected but too far from your Wi-Fi gateway. Move your Wi-Fi extender closer to your gateway.
Red


Blink (slow)
Lost connection or couldn’t connect through Wi-Fi Protected Setup (WPS). Move your Wi-Fi gateway closer, and press the WPS button again.
Blink (medium)
Your Wi-Fi extender is resetting and may take up to 5 minutes to power on.
Solid
Your Wi-Fi extender couldn’t connect to the paired gateway. Or, it’s connected to an unsupported 3rd party gateway by Ethernet. Attach the extender to an AT&T Wi-Fi gateway Ethernet port.

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