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- Support
- AT&T Internet
- Installation & order status
- Self-installation
- Learn about your Wi-Fi extender LED light
Learn about your Wi-Fi extender LED light
The light on the front of your AT&T Wi-Fi Extender tells you what it’s doing and how it’s performing.
DETAILED INFOAirTies 4921
| LED color | State | Meaning |
| OFF | OFF | No power. Make sure the Wi-Fi extender is plugged in and turned on. |
| Green | Blink | Ready to connect to your Wi-Fi gateway. First time connecting? Wait 5 minutes and follow the Wi-Fi Protected Setup (WPS) pairing guidelines. |
| Solid | Connected to your Wi-Fi gateway. | |
| Green/Red | Flash | Connected but too far from your Wi-Fi gateway. Move your Wi-Fi extender closer to your gateway. |
| Red | Blink (slow) | Lost connection or couldn’t connect through Wi-Fi Protected Setup (WPS). Move your Wi-Fi gateway closer and press the WPS button again. |
| Blink (medium) | Extender is resetting and may take up to 5 minutes to power on. | |
| Solid | Couldn’t connect to the paired gateway or it’s connected to an unsupported third-party gateway by Ethernet. Connect the extender to the Ethernet port on your AT&T Wi-Fi gateway. | |
| Amber | Blink | Checking for updates. Don’t move the Wi-Fi extender or turn it off. |
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AirTies 4920
| LED color | State | Meaning |
| OFF | OFF | No power. Make sure the Wi-Fi extender is plugged in and turned on. |
| White | Blink | Checking for updates. Don’t move the Wi-Fi extender or turn it off. |
| Solid | Wi-Fi extender has power. | |
| Green | Blink | Powered on and ready to connect to your Wi-Fi gateway. First time connecting? Wait 5 minutes and follow the Wi-Fi protected Setup (WPS) pairing guidelines. |
| Solid | Connected to Wi-Fi gateway for internet availability. | |
| Green/Red | Flash | Connected but too far from your Wi-Fi gateway. Move your Wi-Fi extender closer to your gateway. |
| Red | Blink (slow) | Lost connection or couldn’t connect through Wi-Fi Protected Setup (WPS). Move your Wi-Fi gateway closer, and press the WPS button again. |
| Blink (medium) | Your Wi-Fi extender is resetting and may take up to 5 minutes to power on. | |
| Solid | Your Wi-Fi extender couldn’t connect to the paired gateway. Or, it’s connected to an unsupported 3rd party gateway by Ethernet. Attach the extender to an AT&T Wi-Fi gateway Ethernet port. |
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