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[Home](https://www.att.com/) 2. [Support](https://www.att.com/support/) 3. [AT&T Internet](https://www.att.com/support/internet/) # Learn about your extender LED light The light on the front of your AT&T All-Fi Extender tells you what it’s doing and how it’s performing. * * * AirTies 4971AirTies 4971AirTies 4981AirTies 4981AirTies 4991AirTies 4991 Use your notification light to find out what’s going on with your All-Fi Extender™. Want all the details? [Review the AirTies 4971 lights (PDF, 268KB)](https://www.att.com/scmsassets/support/internet/4971_what_do_the_lights_mean_online_pdf_ver1_accessible.pdf "PDF opens in new window") If your notification light is: - __Alternate green/red (flashing):__ Your extender is connected but too far from your Wi-Fi gateway or another extender. Move it closer to your gateway or another extender. - __Red (slow blink):__ Your extender has lost connection or couldn’t connect through Wi-Fi Protected Setup (WPS). Check for a loose or damaged Ethernet connection, then press the red reset button. Or, press the WPS button again. - __Red (solid):__ Your extender couldn’t connect to the paired gateway. Or it’s connected to an unsupported third-party router or smart device by Ethernet. Disconnect all Ethernet connections. Then, connect the extender by Ethernet to your gateway. Use your notification light to find out what’s going on with your All-Fi Extender™. Want all the details? [Review the All-Fi Booster lights (PDF, 325KB)](https://www.att.com/scmsassets/support/internet/4981_what_do_the__lights_mean_online_pdf_ver3_accessible.pdf "PDF opens in new window") If your notification light is: - __Alternate green/red (pulsing):__ Your extender is connected but too far from your All-Fi Hub or another extender. Move it closer to your hub or another extender. - __Red (slow pulse):__ Your extender is having connection issues. Check for a loose, damaged, or disconnected Ethernet cable. Or, make sure it’s in Wi-Fi range of your hub or another extender. - __Red (solid):__ Your extender couldn’t pair with your hub. It could be connected to a third-party router. Reset your extender and connect it directly to your hub using an Ethernet cable. If you’re still having issues, your Extended Wi-Fi service may not be active. If the light remains red, [contact us](https://www.att.com/support/internet/ "Link opens in new window"). Use your notification light to find out what’s going on with your All-Fi Extender™. Want all the details? [Review the AirTies 4991 lights (PDF, 116KB)](https://www.att.com/scmsassets/support/internet/allfi-extender-4991-whatdothelightsmean-%28accessible%29.pdf "PDF opens in new window") If your notification light is: - __Alternate green/red (pulsing):__ Your extender is connected but too far from your All-Fi Hub or another extender. Move it closer to your hub or another extender. - __Red (slow pulse):__ Your extender is having connection issues. Check for a loose, damaged, or disconnected Ethernet cable. Or, make sure it’s in Wi-Fi range of your hub. - __Red (solid):__ Your extender couldn’t pair with your hub. It could be connected to a third-party router. Reset your extender and connect it directly to your hub using an Ethernet cable. If you’re still having issues, your Extended Wi-Fi service may not be active. If the light remains red, [contact us](https://www.att.com/support/internet/ "Link opens in new window"). * * * ## Equipment Type [Expand All](https://www.att.com) * * * AirTies 4921 Smart Wi-Fi extender | __LED color__ | __State__ | __Meaning__ | |---------------|----------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | OFF | OFF | No power. Make sure the Wi-Fi extender is plugged in and turned on. | | Green | Blink | Ready to connect to your Wi-Fi gateway. First time connecting? Wait five minutes and follow the Wi-Fi Protected Setup (WPS) pairing guidelines. | | | Solid | Connected to your Wi-Fi gateway. | | Green/Red | Flash | Connected but too far from your Wi-Fi gateway. Depending on your BB service speed move your Wi-Fi extender closer to your gateway. | | Red | Blink (slow) | Lost connection or couldn’t connect through Wi-Fi Protected Setup (WPS). Move your Wi-Fi gateway closer and press the WPS button again. | | | Blink (medium) | Extender is resetting and may take up to five minutes to power on. | | | Solid | Couldn't connect to the paired gateway. Or it's connected to an unsupported third-party router or smart device by Ethernet. Disconnect all Ethernet connections. Then, connect the extender by Ethernet just to your Wi-Fi gateway. | | Amber | Blink | Checking for updates. Don’t move the Wi-Fi extender or turn it off. | AirTies 4920 Smart Wi-Fi extender | __LED color__ | __State__ | __Meaning__ | |---------------|----------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | OFF | OFF | No power. Make sure the Wi-Fi extender is plugged in and turned on. | | White | Blink | Checking for updates. Don’t move the Wi-Fi extender or turn it off. | | | Solid | Wi-Fi extender has power. | | Green | Blink | Powered on and ready to connect to your Wi-Fi gateway. First time connecting? Wait five minutes and follow the Wi-Fi Protected Setup (WPS) pairing guidelines. | | | Solid | Connected to Wi-Fi gateway for internet availability. | | Green/Red | Flash | Connected but too far from your Wi-Fi gateway. Depending on your BB service speed move your Wi-Fi extender closer to your gateway. | | Red | Blink (slow) | Lost connection or couldn’t connect through Wi-Fi Protected Setup (WPS). Move your Wi-Fi gateway closer, and press the WPS button again. | | | Blink (medium) | Your Wi-Fi extender is resetting and may take up to five minutes to power on. | | | Solid | Couldn't connect to the paired gateway. Or it's connected to an unsupported third-party router or smart device by Ethernet. Disconnect all Ethernet connections. Then, connect the extender by Ethernet just to your Wi-Fi gateway. | * * * Last updated: January 21, 2025 * * * ## Browse topics Connections, browsing & security Installation & order status Troubleshooting & repair Wi-Fi gateways & equipment Learn about internet and Wi-Fi connections, tools, and security. Advanced information Apps & tools Home network & Wi-Fi gateway connections Security & safety Web browsing & internet speeds ### Did you get the help you needed? 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