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[Home](https://www.att.com/) 2. [Support](https://www.att.com/support/) 3. [AT&T Internet](https://www.att.com/support/internet/) # Learn about your BGW320 Get all the details on using your BGW320 to connect to the internet and get help with common issues. * * * You’re viewing instructions for Internet equipment  BGW320 BGW320 KM1394673-slctrgrp\_nokiahumaxbgw320 * * * Status lightsStatus lightsWi-Fi infoWi-Fi infoAdvanced settingsAdvanced settings ### Detailed light info Review this PDF to get all info related to the lights on your BGW320 All-Fi Hub. [View PDF, 102KB](https://www.att.com/scmsassets/support/internet/bgw320_what-do-the-lights-mean_2024_english.pdf) ### Status light The color and state of your status light lets you know the status of your All-Fi Hub. If your status light is: - __White (solid):__ The hub is online. - __Red (solid):__ Your hub is either overheating or has a hardware issue. Make sure it’s on a flat surface with open space around it. Then try a restart. - __Red (blinking slow):__ There’s an issue with your network. First check your cables. Then, press and hold the reset button for ten seconds. If that doesn’t help, check for outages at [att.com/outages](http://www.att.com/outages). - __Yellow (blinking fast):__ One of your voice lines has a problem. - __Blue (solid):__ The hub is in internet backup mode.   ### WPS light This light helps you identify the pairing process with other devices on your Wi-Fi network. If the light is: - __Green (blinking slow):__ The hub is ready to pair with a device with WPS. - __Red (blinking fast):__ The hub has too many devices trying to pair or it’s restarting. - __Red (solid):__ WPS pairing failed. You can try again or connect with your Wi-Fi® name and password. ### Find Wi-Fi info Get your Wi-Fi name and password to connect devices to your network: - __All-Fi Hub:__ Look for a sticker with your Wi-Fi name and password. - __QR code:__ Use your mobile device to automatically connect devices to your hub. - __Smart Home Manager:__ Open [Smart Home Manager](http://www.att.com/shm "Link opens in a new window") and look for __My Wi-Fi__. ### Change Wi-Fi name 1. Sign in to [Smart Home Manager](https://www.att.com/shm "Link opens in a new window"). 2. Scroll to the __My Wi-Fi card__ and choose __Change__ next to the name or password. 3. Select __X__ to clear existing info, then enter a new name or password. 4. Select __Save__. Once you finish making changes, reconnect your devices with the updated network info. __FYI:__ You can also update your Wi-Fi from your [All-Fi Hub settings](http://192.168.1.254/ "Link opens in a new window"). ### Manage Wi-Fi security Your hub comes with the security __On__ and set to WPA-2 (Wi-Fi Protected Access II). If you or someone else turned the security __Off__, learn how to turn it back on. 1. Go to your [All-Fi Hub settings](http://192.168.1.254/ "Link opens in a new window"). 2. Select __Home Network__, then __Wi-Fi__. 3. Enter the __Device Access Code__ on your hub. 4. Select __Advanced Options__. 5. Do the following for all Wi-Fi configuration sections: - To use the default password, select __WPA – Default Password__ from the __Security__ options. - To use a custom password or a password you changed, choose __WPA__ from the __Security__ options. - In the __WPA Version__ section, select __WPA-2__ for maximum compatibility. - Enter a new 10-character password. Use a longer or more complex password for better security. 6. Select __Save__. 7. Update your Wi-Fi devices with your new password info. __FYI:__ Each of your radio bands may have different network names and passwords. For the best Wi-Fi experience, we recommend you use the same Wi-Fi network name and password for all radios. ### Hide Wi-Fi info __Important:__ Before following these steps, be sure to store your Wi-Fi network name and password in a safe location. You’ll have to manually enter them after your network name is hidden. Then, choose your equipment type to get detailed instructions. 01. Go to your [All-Fi Hub settings](http://192.168.1.254/ "Link opens in a new window"). 02. Select __Home Network__, then __Wi-Fi__. 03. Enter the __Device Access Code__ on your hub. 04. Select __Home Network__, then __Wi-Fi__. 05. Select __Continue__. 06. Select __Home Network__, then __Wi-Fi__. 07. Choose __Advanced Options__ in the __Wi-Fi__ section. 08. Scroll to the __2.4Hz Radio__ or __5.0Hz Radio__ section. 09. Next to __Hide Network Name__, choose __On__ from the dropdown. 10. Select __Save__. ### MAC address filtering Set up your All-Fi Hub so that it only connects to devices by MAC address. This makes your connections more secure. When you turn on MAC address filtering, only devices that you select can connect to your network. __FYI:__ Make sure you have the MAC address for each device you want to access your Wi-Fi home network. Every device will have its own process to find its MAC address. Check your service documentation or manufacturer’s website for detailed instructions. 1. Go to your [All-Fi Hub settings](http://192.168.1.254/ "Link opens in new window"). 2. Select __Home Network__, then __MAC Filtering__. 3. Enter the __Device Access Code__ from your hub. 4. Go to the __MAC Filtering__ section and select __Enabled__ for the radio you want to turn on MAC Filtering. 5. In __MAC Filter Entr__y, either: - Select your devices’ __MAC addresses__ - Enter the __MAC address__ in the __Manual Entry__ field (repeat as needed) 6. Choose __Add__. 7. Select __Save__. ### Port forwarding __Important:__ Use port forwarding with caution. It may allow others to access devices in your home without your knowledge. 1. Go to your [All-Fi Hub settings](http://192.168.1.254/ "Link opens in new window"). 2. Select the __Firewall__ tab. 3. Enter the __Device Access Code__ on your hub. 4. Select __NAT/Gaming__. Get a warning message? Go to the AT&T Port Forwarding tool to enable port forwarding on your account. Then, you can continue with these steps. 5. Open the __Service__ dropdown, then select the application for port forwarding. If your application isn't in the list, or you are setting up port forwarding for a device: - Select __Custom Services__. - Enter the name for the application or device in the __Service Name__. - Enter the ports you want to open for __Global Port Range__. We recommend that you create a separate service entry for each port rather than using a port range. In this case, the port number should be the same in the Global Port Range fields. - Enter the port number in __Base Host Port__ used for the first __Global Port Range__. - Choose the appropriate __Protocol__ from the dropdown for the application or device you are adding. - Select __Add__. - Complete for any other applications or devices. - Select __Return to NAT/Gaming__. Your new applications or devices will display in the Applications list. 6. Open the __Needed by Device__ dropdown, then choose the __device name__ or __IP address__ of the device to open the port. 7. Select __Add__. 8. Wait for your selection to display in __Hosted Applications__, then select __Save__. * * * ## AT&T Phone Service & Features (BGW320 VOIP) Check out some updated AT&T Phone features you can now use on your BGW320 Wi-Fi gateway. As part of a recent BGW320 Wi-Fi gateway update, the LED light on the front of the gateway can help show you the state of your phone at a glance. Beyond your gateway’s LED light, there are other helpful features AT&T Phone provides that you may not know about.  AT&T Phone Service & Features (BGW320 VOIP) 3:37 Last updated: June 30, 2025 * * * ## Browse topics Connections, browsing & security Installation & order status Troubleshooting & repair Wi-Fi gateways & equipment Learn about internet and Wi-Fi connections, tools, and security. Advanced information Apps & tools Home network & Wi-Fi gateway connections Security & safety Web browsing & internet speeds ### Did you get the help you needed? 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