Learn what your BGW320 Wi-Fi gateway lights mean

The color and state of each light on your BGW320 means something. Here's how to use that info to fix network problems.

Detailed display and light info

Review the PDF to get all info related to the lights on your BGW320 Wi-Fi® gateway.

View PDF


Status light

The color and state of your status light let’s you know the status of your Wi-Fi gateway. If your status light is:

  • White (solid): The gateway is online.
  • Red (solid): Your gateway is either overheating or has a hardware issue. Make sure it’s on a flat surface with open space around it. Then try a restart.
  • Red (blinking slow): There’s an issue with your network. First check your cables. Then, press and hold the reset button for ten seconds. If that doesn’t help, check for outages using Smart Home Manager from your computer. Or, download the app from the Apple App store or Google Play store.
  • Yellow (blinking fast): One of your voice lines has a problem.


WPS light

This light helps you identify the pairing process with other devices on your Wi-Fi network. If the light is:

  • Green (blinking slow): The gateway is ready to pair with a device with WPS.
  • Red (blinking fast): The gateway has too many devices trying to pair or it’s restarting.
  • Red (solid): WPS pairing failed. You can try again or connect with your Wi-Fi® name and password.

Last updated: September 22, 2023

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