BGW320 FAQ

Want to learn how to do it?
Get the setup info if you have a red and white ONT cable
Get the setup info if you have a green and white fiber cable

Scan the QR code on the side of your gateway to connect smart devices to your home network, if you’re using the default Wi-Fi network info. Here’s how:
FYI: You can only do this if you’re using the gateway’s default Wi-Fi^® network name and password.

Yes. You can expand your Wi-Fi^® coverage with an AT&T Wi-Fi Extender. Sign in to AT&T Internet support to see if you’re eligible for Extended Wi-Fi Coverage service.

Already have an extender? Learn how to set it up

You can only move your gateway within reach of the fiber or Ethernet cable.
Green and white fiber cable
Red and white ONT cable
Want to move your BGW320 to a place that isn’t within reach of your cable? You’ll have to schedule a tech appointment

The fiber jack is a wall jack that brings AT&T Fiber^SM into your home. The bottom port connects to your BGW320 gateway fiber cable. You may already have a fiber jack in your home, or a tech may install one when they set up your internet.

SFP stands for small form-factor pluggable transceiver. You’ll insert your fiber bridge into the SFP port on the back of your BGW320. This connects your Wi-Fi^® gateway to AT&T Fiber Internet.

The fiber cable is the white cable with green ends plugged into the back of your BGW320.

Gently but firmly pull the cable from the white casing that has a red dot.

Heads up: Metal surfaces may get hot. Allow the area around the fiber cable to cool before touching.