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Use Call Forwarding features

Learn how to forward calls from your digital home phone to another number or voicemail.


ArticleINSTRUCTIONS & INFO

Manage call forwarding features

These features are included with digital phone service and can be managed online under Phone Features. Toggle each feature on and off using the following star codes on your phone.

FunctionDescription Turn on Turn off
All Call Forwarding Forward all incoming calls to another number.Press *72, enter a forwarding number, then press #Press *73#
Busy Call Forwarding Forward all incoming calls to another number when your line is busy. Calls will be forwarded to voicemail if the call goes unanswered.Press *90, enter a forwarding number, then press #Press *91#
Exclusive Call ForwardingForward select phone numbers to another phone number or your voicemail.Activate onlinePress *83#
No Answer Call ForwardingSend missed calls to voicemail or another phone number.Press *92, enter a forwarding number, then press #Press *93#
Safe Call ForwardingForward incoming calls to voicemail or another number in the event of a service disruption, such as a network or power outage.Press *372, enter a forwarding number, then press #Press *373#

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