Create and manage subaccounts

You need to be signed in to myAT&T from a tablet or computer to complete these steps:

1. Go to Profile > Account users.
   
2. If you have more than one account, select the account you want to manage from the dropdown at the top.
   
3. Select Manage subaccount users.
   
4. Select Add a sub-account.
   
5. Read the Terms & Conditions and select Accept.
   
6. Complete all required fields and select Save.
   

Edit a subaccount

1. Go to Profile > Account users.
   
2. If you have more than one account, select the account you want to manage from the dropdown at the top.
   
3. Select Manage subaccount users.
   
4. Next to the desired subaccount, select Edit.
   
5. Update the information you would like to change and select Save Changes.
   

Disable or enable a subaccount

1. Go to Profile > Account users.
   
2. If you have more than one account, select the account you want to manage from the dropdown at the top.
   
3. Select Manage subaccount users.
   
4. Next to the subaccount that you want to change, select Disable. You can also Enable a disabled subaccount.
   

Note: If you don’t see Manage subaccount users, make sure that you’re signed in to myAT&T with the primary Member ID email.

A subaccount is a Member ID email address set up under the account owner’s primary Member ID. Only the account owner can create and manage subaccounts. For example, the account owner would have a primary Member ID email and their spouse or children would have subaccount Member ID emails.

• You may have up to 20 subaccounts (up to 10 active at one time) under your primary Member ID email. You can't delete subaccounts, but you can disable them.
  
• Subaccount users can manage Phone features, get product support, and chat with an agent. 
  
• The Member ID email for a subaccount will not appear on the bill.
  
• A few additional steps are required for creating subaccounts for any child under the age of 13.
  

Note: If you created a free AT&T email account after June 12, 2011, and you're not an AT&T Internet or DSL customer, you can't create subaccounts.