Create and manage subaccounts

With a primary Member ID email address, you can create up to 20 subaccount Member ID email addresses at no extra cost.

FREQUENTLY ASKED QUESTIONS

How do I set up a new subaccount?

How do I edit an existing subaccount?

How do I disable or enable subaccounts?

DETAILED INFO

Learn about subaccounts

A subaccount is a Member ID email address set up under the account owner's primary Member ID. Only the account owner can create and manage subaccounts. For example, the account owner would have a primary Member ID email and their spouse or children would have subaccount Member ID emails.

You can have up to 20 subaccounts under your primary Member ID email. Only 10 can be active at one time.
You can't delete subaccounts, but you can disable them.
Subaccount users can manage phone features, get product support, and chat with an agent.
The Member ID email for a subaccount won't appear on the bill.
You're required to complete a few extra steps if you create a subaccount for a child under the age of 13.

Heads up: If you created a free AT&T email account after June 12, 2011, and you don’t have AT&T Internet or DSL, you can't create subaccounts.

Grant ordering permissions to subaccount users

U-verse^® TV and AT&T Internet account owners can allow subaccount users who are 18 years of age or older to place orders. Learn how to grant ordering permissions to subaccounts
Granting ordering permissions lets the subaccount user buy services and add-ons (like buying pay-per-view movies). These purchases are charged to the account owner.

Last updated: September 9, 2021