Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | `>`

!We can't find that ZIP Code. Try again.

Change or update AutoPay payment method

Use a new payment method, choose a different stored payment method, or update a debit or credit card’s expiration date.

Quick answer
FREQUENTLY ASKED QUESTIONS
How do I add a new payment method for AutoPay?
How do I change to a different stored payment method for AutoPay?
How do I update my current card’s expiration date for AutoPay?
DETAILED INFO

When your AutoPay update takes effect

  • If the payment method you choose is the same payment type as before, the update takes effect immediately. Example: You’re using a checking account and change to a different checking account.
  • If the payment method you choose is a different payment type, the change may take up to 2 business days. Until the change is complete, we’ll make automatic payments using your previous card or bank account. Example: You’re using a debit card and change to a checking account.
  • While you can't change the scheduled AutoPay date, you can pause a scheduled AutoPay payment for the current month and make a one-time payment online. You’ll have to pay a late fee for any bills you don’t pay in full by the due date.
Last updated: June 30, 2020

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!

Community forums

Have questions about your Digital Phone service? Explore our community forums for answers.

loading...

loading...