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Use call blocking for digital phone

Getting calls you don’t want? Learn how to block unwanted and anonymous calls.

Video

WATCH AND LEARN

INSTRUCTIONS & INFO

Block calls from your phone

  • Receive an unwanted call? Press *60 and follow the voice prompts to turn on call blocking. Press *61 to add the last call received to your call block list. Press *80 to turn call blocking off.
  • Get a call that has no caller ID? Press *77 to block callers who withhold their phone numbers. Anonymous callers will receive a message that you don’t accept calls without Caller ID info. You can unblock these calls anytime by pressing *87.

Manage call blocking online

Turn call blocking on or off
  1. Go to account overview.
  2. If you have multiple accounts, select Phone from the drop-down at the top.
  3. Expand the My digital phone card.
  4. In My Voicemail & Phone features, choose Check or manage voicemail & features.
  5. Under Call Filtering, select Call Blocking.
  6. Select ON or OFF.

Heads up: Turning off call blocking won’t delete your list of numbers. You can start blocking calls again at any time.

Add or remove numbers from your blocked list
You can block up to 100 numbers.
  1. In Call Blocking, enter the number you want to block in Add Number field.
  2. Select Add.
  3. Select Save. Block callers will receive this message: The number you dialed will not accept your call. After the message, the call will end.

Good to know: To remove a number from the block list, select the X next to the number and then Save.

Additional resources

Digital Phone Call Protect
Opt in to this free service to automatically block calls from known scammers. You’ll also get caller ID alerts for suspected spam calls before you answer. Caller ID alert types include:
  • Suspected Spam
  • Debt Collector
  • Political
  • Nonprofit
  • Telemarketer
  • Survey
  • Robocaller

Learn more about Digital Phone Call Protect or sign in to myAT&T to opt in and manage this feature.1

To have your number placed on the Do Not Call list, visit www.DoNotCall.gov.

See all important details
Last updated: July 3, 2021

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