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## Account overview
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Start of main content
1. [Home](https://www.att.com/)
2. [Support](https://www.att.com/support/)
3. [Digital phone](https://www.att.com/support/u-verse-voice/)
# Forward your voicemails to an email address
Learn how to send all your received voicemail messages as a text transcription to read, print, or save. Transcriptions will be sent as a text attachment.
* * *
## Steps to get started
### Turn on message transcription
1. Go to the [AT&T phone portal](https://www.att.com/support/home-phone/manage "Link opens in a new window"). Sign in with your member ID.
2. Select __Voicemail Settings__.
3. Choose __Message settings__, then __Message Transcription__ and turn it ON.
4. Select __Save__.
### Forward a single voicemail
1. Go to your __Voicemail Inbox__.
2. Select the message you want to forward to email.
3. Expand __More options__ and select __Forward to email__.
4. Follow the prompts to send the transcript.
### Send all voicemail as a transcript
1. Go to __Voicemail Settings__.
2. Select __Message settings__, then __Forward Messages to Email__, and toggle it __ON__.
3. Choose whether you want to keep your original voicemail message after forwarding from the drop-down.
4. Enter the address to receive the forward message in __Email__.
5. Select __Include message management links in forwarded message__. This allows you to perform actions such as deleting messages or marking them as read. When you get your first forwarded message, select one of these links (like __Mark as Read__) to completely activate this feature.
6. Select __Save__.
__Good to know:__ The accuracy of your transcription may be affected by the caller's pronunciation, background noise, or call quality. Short or unclear messages may not be transcribed.
## Voicemail Viewer app
Send your voicemail messages as text to an email address. Many [Apple and Android devices](https://www.att.com/support/article/u-verse-voice/KM1067715 "Link opens in the same window") are supported.
Enable Voicemail Transcription from the Voicemail Viewer app:
1. Tap __Settings__.
2. Select __Transcription__ to be either __on__ or __off__.
__FYI:__ If you change your home phone voicemail PIN, you must also change your Voicemail Viewer PIN to match.
Last updated: July 15, 2025
* * *
## Browse topics
Installation & setup
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Explore options for getting your digital phone service up and running.
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Trending
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Top phone & data plans
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- [Next Up Anytime](https://www.att.com/plans/next-up-anytime/)
Switch to AT&T
- [Switch to AT&T](https://www.att.com/wireless/switch-and-save/)
- [How to switch phone carriers](https://www.att.com/wireless/how-to-switch-phone-carrier/)
- [Internet speed test](https://www.att.com/support/speedtest/)
- [Bring your own device](https://www.att.com/wireless/byod/)
- [Cell phone trade-in](https://tradein.att.com/)
Featured deals
- [AT&T Deals & Promotions](https://www.att.com/deals/)
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- [iPhone deals](https://www.att.com/deals/iphone-deals/)
- [Samsung deals](https://www.att.com/buy/phones/browse/samsung_hasdeals/)
- [Phone and internet bundle deals](https://www.att.com/bundles/internet-wireless/)
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Shop cell phones by brand
- [New Apple iPhones](https://www.att.com/buy/phones/browse/apple/)
- [New Samsung Galaxy phones](https://www.att.com/buy/phones/browse/samsung/)
- [New Google Pixel phones](https://www.att.com/buy/phones/browse/google/)
- [New Motorola Moto phones](https://www.att.com/buy/phones/browse/motorola/)
- [New Sonim phones](https://www.att.com/buy/phones/browse/sonim/)
Tablets & Watches
- [New Apple iPad](https://www.att.com/buy/tablets/browse/apple/)
- [New Samsung Galaxy Tab](https://www.att.com/buy/tablets/browse/samsung/)
- [New Apple Watch](https://www.att.com/buy/wearables/browse/apple/)
- [New Samsung Galaxy Watch](https://www.att.com/buy/wearables/browse/samsung/)
- [New Google Pixel Watch](https://www.att.com/buy/wearables/browse/google/)
- [New Kids Smart Watch](https://www.att.com/buy/wearables/att-amigo-jr-watch.html)
Accessories by Brand
- [Apple accessories](https://www.att.com/buy/accessories/browse/all/apple/)
- [AT&T accessories](https://www.att.com/buy/accessories/browse/all/att/)
- [Samsung accessories](https://www.att.com/buy/accessories/browse/all/samsung/)
- [Otterbox phone cases](https://www.att.com/buy/accessories/browse/cases/otterbox/)
- [Beats headphones](https://www.att.com/buy/accessories/browse/headphones/beats/)
Resources
- [Bundle internet and wireless](https://www.att.com/bundles/)
- [What is Internet Air?](https://www.att.com/internet/what-is-internet-air/)
- [How to use your phone internationally](https://www.att.com/wireless/how-to-use-your-cell-phone-internationally/)
- [What is fiber internet?](https://www.att.com/internet/what-is-fiber-internet/)
- [What is eSIM?](https://www.att.com/wireless/what-is-esim/)
- [Return or exchange your wireless device](https://www.att.com/wireless/return-policy/)
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* * *
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