Cancel AT&T landline or digital home phone

Learn how to disconnect your AT&T Digital Phone or landline home phone service.

If you want to change your AT&T Digital Phone (including AT&T Phone – Advanced or AT&T Phone – Business) service, call us at 800.288.2020.

We’ll help you remove phone numbers or suspend, disconnect, or move your service to a new address, if possible.

If you bought your AT&T Digital Phone less than 14 days ago, you may be able to return your equipment and receive a refund.

This info is for our landline service in: AZ, CO, DE, HI, ID, IA, ME, MD, MA, MN, MT, NE, NH, NJ, NM, NY, ND, OR, PA, RI, SD, UT, VT, VA, WA, WV, WY, and DC.

Change or cancel your service

Call us at 800.288.2747 to change or cancel your landline service. For your protection, only the account owner can cancel service.

Get your repair appointment details

Call us at 800.288.2747 to get the date and time when your tech will arrive.

Last updated: May 2, 2025

Cancel AT&T landline or digital home phone

Change or cancel your service

Get your repair appointment details

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