On Network callsOn Net calls are placed from your Phone to another Phone customer. These calls are not available for view on monthly bills. On Net calls don't count against allotted minutes under a defined minutes-per-month plan, such as the Phone 200.
Off Network callsOff Net calls are placed from your Phone to any non-Phone customer. Off Net calls count against allotted minutes under a defined minutes-per-month plan, such as the Phone 200.
Note: Toll-free calls are Off Net calls.
How minutes are counted when making a callMinutes are counted once there is a confirmed connection between parties, including:
- Calls picked up by answering machine or voicemail
- Calls picked up and then terminated after the connection is made
Note:Â If a call is terminated as the connection is made, it will result in a one-minute call. All call time minutes are rounded up to the next minute.
International minutesInternational minutes are counted like other minutes. While Phone Unlimited customers may have no limit for On Net or Off Net calls, applicable international rates apply. International calls, including International Mobile Termination fees, are rated separately and vary by destination country.