311 service for Phone

311 is an easy-to-remember phone number that connects you with non-emergency government services.

Learn more dialing 311

In participating areas, customers can use 311 to reach non-emergency government services.

When you dial 311, a customer service representative for the municipality/agency will answer your call. You will be asked for detailed information about your request. This information is sent to the appropriate city department for action. 

311 calls will be included in the allotted minutes based on your AT&T Phone calling plan.

311 dialing is available in the following areas:
  • Chicago, IL - Multiple counties
  • Little Rock, AR
  • Anaheim, CA
  • Berkeley, CA
  • Los Angeles, CA
  • Riverside, CA
  • Sacramento, CA
  • San Francisco, CA
  • San Jose, CA
  • Solano, CA
  • Danbury, CT
  • Hartford, CT
  • Cobb County, GA
  • Detroit/Flint, MI
  • Kansas City, MO
  • Akron, OH
  • Cleveland, OH
  • Austin, TX
  • Beaumont, TX
  • Dallas, TX
  • Houston, TX
  • Laredo, TX (566 NPA)
  • Lubbock, TX
  • Mission, TX
  • San Antonio, TX
  • Schertz, TX
  • University Park, TX

Additional information

211 service for Phone
211 is an easy-to-remember number that connects you with state Information and Referral services or the United Way.

511 service for Phone
511 is an easy-to-remember number that connects you with Department of Transportation services.
Last updated: December 7, 2022

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