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Set up multiple voicemail boxes online
Sharing a single AT&T Phone voicemail with family or roommates? Find out how you can set up multiple voicemail boxes online.
INSTRUCTIONS & INFOSet up your AT&T Phone voicemail boxes and group greeting
First, create a sub-account for each person who’ll have a voicemail box.
You can create up to 8 voicemail boxes, each with its own individual PIN, authentication code, outgoing greeting, and notification options.
You can create up to 8 voicemail boxes, each with its own individual PIN, authentication code, outgoing greeting, and notification options.
How to create a voicemail box for more than one person
- Go to Account & services.
- If you have 3 or more services, select Phone from the dropdown.
- Select My digital home phone > Manage my plan.
- Choose Set up voicemail > Next.
- Select Directed voicemail box (Advanced) > Next.
- Follow the prompts to add voicemail boxes.
Next, learn how to set up voicemail user permissions.
Record a group greeting
With group greetings, callers can leave messages in either a general mailbox or a specific person’s voicemail box. The voicemail system tells the caller which number to press to leave a message for the intended recipient.
- Do one of the following:
- Dial *98 from your home phone.
- Call your home number and press * to pause the greeting.
- Select the voicemail box and enter the PIN when prompted.
- Follow the prompts.
