Set Up Multiple Voicemail Boxes Online

First, create a sub-account for each person who’ll have a voicemail box.

You can create up to 8 voicemail boxes, each with its own individual PIN, authentication code, outgoing greeting, and notification options.

How to create a voicemail box for more than one person

Go to Account & services.
If you have 3 or more services, select Phone from the dropdown.
Select My digital home phone > Manage my plan.
Choose Set up voicemail > Next.
Select Directed voicemail box (Advanced) > Next.
Follow the prompts to add voicemail boxes.

Next, learn how to set up voicemail user permissions.

Record a group greeting

With group greetings, callers can leave messages in either a general mailbox or a specific person’s voicemail box. The voicemail system tells the caller which number to press to leave a message for the intended recipient.

Do one of the following:
- Dial *98 from your home phone.
- Call your home number and press * to pause the greeting.
Select the voicemail box and enter the PIN when prompted.
Follow the prompts.

Set up multiple voicemail boxes online

Set up your AT&T Phone voicemail boxes and group greeting

How to create a voicemail box for more than one person

Record a group greeting

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