With data usage notifications, we’ll alert you when you’ve gone over your data limit and will be charged for overages:
- In the first bill period that you go over your monthly data limit, you’ll get a notice, but we won’t charge you.
- In the second bill period that you go over, you’lll get notices when you use 65%, 90%, and 100% of your limit, but we won’t charge you.
- Starting with the third bill period that you go over, you’ll again get notices when you use 65%, 90%, and 100% of your limit. Once you go over, we’ll automatically add more data in 50GB increments at a cost of $10 per 50GB. The most we’ll charge for overages in a bill period is $100 for AT&T Internet or $200 for DSL and Fixed Wireless Internet.
We’ll send data usage notices to the primary email address you set up when you signed up for service. You can find your primary email address at Account overview
> My Internet
> Manage my plan
> Plan details
> My email addresses
If we don’t have your email address or can’t reach you by email, we’ll send you a letter by U.S. mail.