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Report fraud

Learn how to report fraud if it happens to you by email, text message, or phone.  


ArticleDETAILED INFO

Report fraud that occurs by email, text message, or phone

Report email fraud
Email fraud can include phishing and fake emails from AT&T.

Report texting fraud
Texting fraud can include SmiShing, rewards scams, and spam.
  • Forward suspicious text messages to 7726 (SPAM). Messages forwarded to 7726 are free for AT&T customers and won't count toward your texting limits.
  • If you're not able to view the number, forward us the entire message at abuse@att.net.
  • Forward a suspicious text message to the Anti-Phishing Working Group at reportphishing@apwg.org.
  • Report suspicious texts to the FTC.

Report phone fraud
Phone fraud can include Caller ID spoofing. Stay informed and know your rights by visiting the FCC Consumer Help Center.
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Report identify theft

Fraudsters have many ways to try and steal identity details such as your name, date of birth, address, or Social Security number.

You can contact any of the three major credit bureaus to place a fraud alert on your credit file. The fraud alert asks creditors to contact you before opening new accounts or making changes to your existing accounts.

Additional steps to take in case of identity theft

  • Close accounts you know or suspect were tampered with or opened fraudulently.
  • File a police report. Get a copy of it to submit to your creditors or others who may require proof of the crime.
  • Report identity theft at www.identitytheft.gov.
  • File your complaint with the Federal Trade Commission (FTC) online at www.consumer.ftc.gov or by calling the FTC. The FTC maintains an identity theft database law enforcement agencies use for investigations. Filing a complaint also helps the FTC better assist you as they learn more about identity theft and the problems it creates.

Learn about fraud, scams, and security on our Fraud & security resources page.
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