2026 wireless price increase FAQ

The 2026 wireless price increase is permanent.

Your taxes may change based on your location and the updated service charges.

No. You won’t see prorated charges related to this price change.

You can see available options on the wireless plans page.

No. The 2026 price change doesn’t affect add-ons, bundled services, or international features on your account.

Yes. Your current discounts, promotions, and offers will continue to apply as long as you still meet the eligibility requirements.

There aren’t any new discounts. In some cases, we may apply a credit to help offset the price increase for new lines that were activated within 9 months of the pricing change.

You can get a detailed breakdown in your bill summary. Look for the section that explains bill changes or bill variance details.

This change affects your wireless service plan only. It doesn’t change your device payment agreement.

The 2026 price change applies only to postpaid accounts.

No. Your contract length and terms stay the same.

You received notification on your bill and through online account messaging that started on March 19, 2026. You may also receive emails from us through April 23, 2026.

In most cases, yes. The price increase will still apply even if you recently changed your plan. Some customers may qualify for an exception based on eligibility rules.

The last day you can change your plan before the new price is applied is April 23, 2026. The updated pricing takes effect on April 24, 2026.

If you need more help, you can contact us through chat or give us a call at 800.331.0500.