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Learn about AT&T Personal Cloud changes

Starting August 31, 2026, your AT&T Personal Cloud subscription will change. Here’s what to expect.

What’s changing

Future Personal Cloud charges will be billed by AT&T instead of Apple®.

What’s not changing

  • Your plan and $4.99 monthly price will stay the same.
  • Your Personal Cloud service will continue without a break.

No action is needed. Need help? Call us at 611 or 800.331.0500.

What’s changing

Your 1TB Personal Cloud subscription and Apple® billing will end on August 31, 2026.

If you want to keep the service, sign up for a new subscription by September 30, 2026. Use the same phone number tied to your current account. If you don’t sign up, your current subscription will end, and your data won’t be backed up.

Need help? Call us at 611 or 800.331.0500 or go to AT&T Personal Cloud.

What’s changing

  • Future Personal Cloud charges will be billed by AT&T instead of Apple®.
  • We’ll upgrade your subscription to the AT&T Personal Cloud Unlimited plan.

What’s not changing

  • Your $9.99 monthly price will stay the same.
  • Your Personal Cloud service will continue without a break.

No action is needed. Need help? Call us at 611 or 800.331.0500.

Last updated: August 6, 2026

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