Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | >

!We can't find that ZIP Code. Try again.


Transfer contacts and content between phones

Here are ways to transfer contacts, photos, music, and more from one phone to another.

TRY THIS FIRST

Get the AT&T Mobile Transfer app

Find out if your phones are compatible and download the free app to transfer content to another phone.Let's get started
ArticleDETAILED INFO

Learn about backup and transfer options

Use AT&T Mobile Transfer

  1. Confirm both phones are compatible with the AT&T Mobile Transfer app. If both phones aren’t compatible, learn how to transfer contacts and content. Compatible devices include:
    • iOS® - 8.0 and higher
    • Android® - 5.0 and higher
    • BlackBerry® - 10.0
    • Windows® - 10.0 and higher
    • Amazon Fire OS - 5.0 and higher
  2. Connect your old phone and new phone to your Wi-Fi network.
  3. Download the AT&T Mobile Transfer app to both your old phone and your new phone from your device app store. Or, text TRANSFER to 6565 to receive a link to download the app.
  4. Open up the AT&T Mobile Transfer app:
    • On your old phone: "From this phone" will pop up on the screen. Select it and follow the steps until you see a barcode code. You'll need it to make the transfer.
    • On your new phone: when "To this phone" shows up on your screen, select it and follow the steps until you see a barcode reader.
  5. Scan the code on your old phone with the code reader on your new phone. This links both devices.
  6. Follow the prompts to transfer your info and you're done!
Show more

Transfer info from a broken, lost, or stolen phone

From a broken phone

If your phone isn’t usable, insert the SIM card into a compatible working device or an SD card reader. Then transfer the info from the SIM card to a computer.

For help inserting your SIM card, check out our interactive Device Support insert SIM card or phone assembly tutorials.

From a lost or stolen phone

If your device is lost or stolen, first learn about the different ways to find it. If you can't find your device, but already backed up your data, check out our interactive Device Support backup & restore tutorial.
Show more

Find other backup and transfer options

Explore other ways to backup and transfer data, including storing your contacts, photos and videos.

Use AT&T Messages Backup and Sync to save messages in the cloud, download them to your new phone, and text from a tablet or computer.
Show more

Video

WATCH AND LEARN


Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!


Community discussion

Explore the wireless forum

Ask questions. Get answers. Help others. Join the conversation!