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Swap an active eSIM or SIM card between devices
Find out how to move your number to another device with your eSIM or SIM card.
DETAILED STEPSAT&T Wireless eSIM
Want to switch your eSIM to another device? You can transfer your eSIM if both are compatible. Here’s how:
- Connect both devices to Wi-Fi®.
- Go to Bring your own device.
- Choose Move my number to a different device.
- Select Continue. Sign in, if asked.
- Follow the prompts to complete your transfer.
FYI: You’ll need to provide a one-time PIN to complete this transfer.
Swap active physical SIM cards
Before you switch SIM cards
- Make sure the SIM cards for both devices are the same size.
- Find out how to get a replacement SIM card
FYI: You’ll need a 5G SIM card for a 5G device to work on the 5G network. Â
AT&T WirelessSM SIM card
- Turn off your device.
- Remove the old SIM card.
- Insert the new one.
- Turn on your device.
Want help inserting your SIM card? Go to our device tutorials and choose the option for your device.
AT&T Prepaid® SIM card
Follow these steps before you turn off your device.
- Go to att.com/myprepaid.
- Select My Device and then Update Device. Don't know your IMEI? Enter *#06# on your phone's keypad to get it.
- Enter the SIM card number and then select Continue.
Can't find your SIM card number? Review this SIM card image
Get help with SIM card swap issues
iPhone® doesn’t show AT&T in the status bar
Connect your device to iTunes®. Still not working?
Data services don’t work after SIM swap
- Swapping a SIM card from a basic phone to a smartphone or tablet? We’ll add a compatible data plan when the device activates on our network. Or, you can call us to add it.
- Can’t use data after swapping the SIM, and confirming, or adding a data plan? You may have to program the correct access point name (APN) and multimedia messaging service (MMS) data settings.
