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Swap active SIM cards between devices

Find out how to switch an active SIM card to another device.


DETAILED STEPS

Before you switch SIM cards

FYI: If you have a 5G device, you also need a 5G SIM card for the device to work on the 5G network.

Swap active SIM cards

AT&T WirelessSM SIM Card

  1. Turn your device off.
  2. Remove the old SIM card.
  3. Insert the new one.
  4. Turn on your device.
Want help inserting your SIM card? Go to our device tutorials and choose the option for your device.

AT&T Wireless eSIM

Switching your eSIM between devices? You can transfer your eSIM if both phones are compatible. Here’s how:
  1. Connect both devices to W-Fi®.
  2. Go to Bring Your own Device.
  3. Choose Move my number to a different device.
  4. Select Continue, then sign in if asked.
  5. Follow the prompts to complete your transfer.
FYI: Make sure you have the IMEI of the device you want to move your number to.

AT&T PREPAIDSM SIM card

Follow these steps before you turn off your device.
  1. Go to att.com/myprepaid.
  2. Select My Device and then Update Device. Don't know your IMEI for this step? Enter *#06# on your phone's keypad to get it.
  3. Enter the SIM card number and then select Continue.
Can't find your SIM card number? Review this SIM card image

Get help with SIM card swap issues

iPhone® doesn’t show AT&T in the status bar

Connect your device to iTunes®. Still not working?

Data services don’t work after SIM swap

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