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Swap active SIM cards between devices

Find out how to switch an active SIM card to another device.


DETAILED STEPS

Before you switch SIM cards


FYI: If you have a 5G device, you also need a 5G SIM card for the device to work on the 5G network.

Swap active SIM cards

AT&T WirelessSM SIM Card

  1. Turn your device off.
  2. Remove the old SIM card.
  3. Insert the new one.
  4. Turn on your device.
Want help inserting your SIM card? Go to our device tutorials and choose the option for your device.

AT&T Wireless eSIM

Switching your eSIM between iPhones? You can transfer your eSIM when your phones are: 
  • Side by side
  • Signed in to you iCloud account
  • Connected to the same Wi-FI® network

AT&T PREPAIDSM SIM card

Follow these steps before you turn off your device.
  1. Go to att.com/myprepaid.
  2. Select My Device and then Update Device. Don't know your IMEI for this step? Enter *#06# on your phone's keypad to get it.
  3. Enter the SIM card number and then select Continue.
Can't find your SIM card number? Review this SIM card image

Get help with SIM card swap issues

iPhone® doesn’t show AT&T in the status bar

Connect your device to iTunes®. Still not working?

Data services don’t work after SIM swap

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Community forums

Have questions about your Wireless service? Explore our community forums for answers.

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