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Swap active SIM cards between devices
Find out how to switch an active SIM card to another device.
DETAILED STEPSBefore you switch SIM cards
- Make sure the SIM cards for both devices are the same size.
- Check if you already have a compatible data plan. If not, add one.
- Find out how to get a replacement SIM card.
Swap active SIM cards
AT&T WirelessSM SIM Card
- Turn your device off.
- Remove the old SIM card.
- Insert the new one.
- Turn on your device.
AT&T Wireless eSIM
Switching your eSIM between devices? You can transfer your eSIM if both phones are compatible. Here’s how:- Connect both devices to W-Fi®.
- Go to Bring Your own Device.
- Choose Move my number to a different device.
- Select Continue, then sign in if asked.
- Follow the prompts to complete your transfer.
AT&T PREPAIDSM SIM card
Follow these steps before you turn off your device.- Go to att.com/myprepaid.
- Select My Device and then Update Device. Don't know your IMEI for this step? Enter *#06# on your phone's keypad to get it.
- Enter the SIM card number and then select Continue.
Get help with SIM card swap issues
iPhone® doesn’t show AT&T in the status bar
Connect your device to iTunes®. Still not working?Data services don’t work after SIM swap
- Swapping a SIM card from a basic phone to a smartphone or tablet? We’ll add a compatible data plan when the device activates on our network. Or, you can call us to add it.
- Can’t use data after swapping the SIM, and confirming, or adding a data plan? You may have to program the correct access point name (APN) and multimedia messaging service (MMS) data settings.
