Heads up: Want something other than what you ordered? Cancel your entire order and start over.
Follow the link in your text message or email. You can also check your order status from a mobile device, and then launch the link for the ID scan. Want more info about ID verification? Get answers to questions about our ID verification process
AT&T Right to You℠ is fulfilled by Enjoy®, one of our authorized providers. To cancel your order, contact Enjoy by:
Have this info handy: your order number and the email address or phone number used to complete the order.
To cancel an order you made directly with an expert during an in-home visit:
You can make changes to your order when you pick it up in the store. Keep in mind that items available for same-day pick-up are limited to what's in stock at that store.
Heads up: Be sure to pick up your order as soon as you can. If you don't pick it up within three days, we'll have to cancel the order.