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Check upgrade eligibility and options

Ready to upgrade to a new device? You may not have to wait any longer. Learn your options.


Quick answer
FREQUENTLY ASKED QUESTIONS

How do I know if I'm eligible for a device upgrade?

How do I upgrade now if I have a balance on my old phone?

How do I pay off my installment plan balance?

INSTRUCTIONS & INFO

Get your upgrade

That new device can be yours in minutes:
  1. Go to Upgrade your device. Sign in, if asked.
  2. Select the line you want to upgrade.
  3. Choose your new phone.
  4. Follow the prompts to check out.
Heads up: The amount due will include the remaining balance on your old device.

Good to know:
  • Paid off or own your device and want to trade it in? Explore our Trade-in program to see if you're eligible for an AT&T Promotion Card to use toward your next device.
  • Don’t have an AT&T Unlimited Premium®, ExtraSM, or StarterSM plan but you’ve chosen a 5G phone? You can switch to an unlimited plan where all plans have 5G access.1 Check out unlimited plans

Plan, transfer upgrade eligibility, and fee info

Wireless plans

If you have a plan we don't offer anymore, you can keep it—even if you upgrade your device.

Want to change your plan or data amount? You have to choose from our current wireless plans. Keep in mind, you won't be able to go back to your old plan. Plus, if you choose a 5G phone you can pair it with a wireless plan that includes 5G network access.1 Check out our latest plans

Transfer upgrade eligibility to another line on your account

You may be able to share upgrade eligibility with another device on your account. Learn how to transfer device upgrade eligibility.

Upgrade fee

If you add a new device to your wireless service, we'll add a one-time upgrade fee of up to $45 per device to your next bill.

See all important details

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Community forums

Have questions about your Wireless service? Explore our community forums for answers.

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