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Cancel your AT&T PREPAID service
Your service automatically ends 60 days after your balance expires.
DETAILED INFOCancel AT&T PREPAID
If you don’t make any payments, your AT&T PREPAIDSM service shuts off 60 days after your balance runs out. Don’t want your service anymore? Be sure to:
- Remove AutoPay if you use it. Learn how to cancel AutoPay for your AT&T PREPAID account.
- Cancel any third-party service subscriptions.  They won't automatically end when your service does you have to take care of them separately. Learn how to cancel subscriptions billed through your AT&T PREPAID account.
Explore your options
Check out other AT&T PREPAID plans. There’s very likely a plan that fits your needs.
Or, convert your AT&T PREPAID service to AT&T wireless service:
Or, convert your AT&T PREPAID service to AT&T wireless service:
- You can keep your current number.
- We’ll credit any remaining AT&T PREPAID balance to your new account.
- You can also keep your current smartphone. Or, you can get a new smartphone on an installment plan. Learn about installment plans
