Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | `>`

!We can't find that ZIP Code. Try again.

Cancel your AT&T PREPAID service

Your service automatically ends 60 days after your balance expires.



If you don’t make any payments (refills), your AT&T PREPAIDSM service shuts off 60 days after your balance expires. Don’t want your service anymore? Make sure to:

Explore your options

Check out other AT&T PREPAID plans. There’s very likely a plan that fits your needs.

Or, convert your AT&T PREPAID service to AT&T wireless service:
Want to know more? Find out how to switch to an AT&T wireless account.
Last updated: July 9, 2019

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!

Community forums

Have questions about your Wireless service? Explore our community forums for answers.