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Learn about account change notifications

Your privacy is important to us. To confirm that you made or authorized a recent account change, we'll text or email you.

You'll get a text or email from us whenever you make these account changes:
  • Update your billing address.
  • Change your contact email address on the account or a device.
  • Create an online account.
  • Add or remove an account linked to a profile.
  • Change your security questions or answers.
  • Reset a forgotten password.
  • Change a wireless account security passcode.
  • Change your billing format (paperless or paper).
  • Add or change a device user's name.
  • Update your combined bill.
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If you have questions or didn't request a change, contact us.
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