Your privacy is important to us. To confirm that you made or authorized a recent account change, we’ll text or email you.
DETAILED INFO
You'll get a text or email from us whenever you make these account changes:
Update your billing address
Change your contact email address on the account or for a device
Create an online account
Add or remove an account linked to a profile
Change your security questions or answers
Reset a forgotten password
Change a wireless account security passcode
Change your billing format (paperless or paper)
Add or change a device user name
Update your combined bill
If you have questions or didn't request a change, contact us.
Last updated: January 10, 2023
Browse topics
Activation, setup, transfer & unlock
Apps, features & voicemail
International
Network & hotspots
Plans & device protection
Upgrades, orders & installment plans
Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info.
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Learn more about our approach to privacy at att.com/privacy.