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Learn about account change notifications
Your privacy is important to us. To confirm that you made or authorized a recent account change, we’ll text or email you.
DETAILED INFOYou'll get a text or email from us whenever you make these account changes:
- Update your billing address
- Change your contact email address on the account or for a device
- Create an online account
- Add or remove an account linked to a profile
- Change your security questions or answers
- Reset a forgotten password
- Change a wireless account security passcode
- Change your billing format (paperless or paper)
- Add or change a device user name
- Update your combined bill
If you have questions or didn't request a change, contact us.
