Turn off voicemail

Learn how to turn off your voicemail temporarily or permanently. Remove the feature to use your answering machine with Wireless Home Phone.

Turn off your voicemail

Before you begin

Turn voicemail on and off
To prevent your calls from going to voicemail temporarily, change your Call Forwarding settings.

Main steps

Remove voicemail feature and mailbox
To permanently remove the voicemail feature and delete your voicemail box, you can:
  • Chat with us using the Chat button when available (not available for AT&T PREPAIDSM (formerly GoPhone®)).
  • Call 611 from an AT&T wireless phone.
  • Call 800.331.0500 (AT&T PREPAID customers call 800.901.9878).
Last updated: December 7, 2022

Did you get the help you needed?