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Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

Want to know how close your tech is on appointment day? No problem. Come back here to check and we’ll let you know where they are.

See what the lights on your gateway mean.

When you update your network name or password, your devices automatically disconnect from your Wi-Fi network. Make sure to reconnect them using your new Wi-Fi info.

Network info

My Wi-Fi gateway

Internet support

We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

Speed test history

Wireless - Activation, setup, transfer & unlock - Activate

Learn how to set up your phone, tablet, or device.

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Find ways to transfer your info between devices.

Wireless - Activation, setup, transfer & unlock - Transfer

Get help unlocking your phone, device, or SIM.

Wireless - Activation, setup, transfer & unlock -  Unlock

Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info.

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See what Android apps can connect you to Wi-Fi, can set up your device, and make payments using your device.

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Browse apps that work on iOS or Android devices. Plus, get info to help manage those apps.

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Explore mobile apps that can help you manage your account, stream your favorites, and more.

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Sync your wireless number with compatible mobile devices using NumberSync.

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Learn how to use call forwarding and caller ID, get directory assistance, and make AT&amp;T Video calls.

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Explore texting options like AT&amp;T Messages, Advanced Messaging, and Backup &amp; Sync.

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Use Wi-Fi calling to talk and text over an active Wi-Fi connection.

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We&#39;ll show you how to set up your voicemail account.

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We&#39;ll help you troubleshoot your voicemail account.

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Learn how to use the different features of your voicemail account.

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Explore how to set up and use your device&#39;s voicemail.

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Get the most out of your device. Explore voicemail, messaging, and apps to help you and yours stay safe and connected.

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Learn about options to use your device when traveling abroad or on a cruise. Explore day pass or other international add-ons.

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Learn how to manage usage while traveling and understand the charges you’ll see on your bill.

Wireless - International - International usage and charges

Learn about using mobile data or Wi-Fi networks when you travel abroad.

Wireless - International - Use your device outside of the U.S.

Discover ways to stay connected when you travel.

Wireless - International

Learn how to set up, use, and manage your AT&amp;T Cell Booster or Cell Booster Pro.

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Find out how to create a mobile hotspot and connect to Wi-Fi at home or on the go.

Wireless  -  Network & hotspots -  Wi-Fi & hotspots

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Wireless - Network & hotspots

See our options for people with disabilities.

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Find out about the benefits of our data-only plans.

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Find out how an AT&amp;T PREPAID Multi-Line account can save money. Learn how to start or manage an account and invite others.

Wireless - Plans & device protection -  AT&T talk, text & unlimited plans - AT&T PREPAID Multi-Line account discount

Get help with AT&amp;T PREPAID plans and Add-Ons.

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Discover the benefits of our all-in-one talk, text, and data plans.

Wireless - Plans & device protection - AT&T talk, text & unlimited plans - AT&T talk, text & data plans

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Learn how to manage AT&amp;T talk, text, and data plans and add-on features.

Wireless - Plans & device protection -  AT&T talk, text & unlimited plans

Learn how to protect your phone, tablet, or device.

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Find out how to replace a device under warranty or file a device protection claim.

Wireless - Plans & device protection - Device protection & warranty - Replace a device

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Wireless - Plans & device protection - Device protection & warranty -  Warranty

Get support for lost or stolen phones, device protection claims, and warranty coverage.

Wireless - Plans & device protection - Device protection & warranty

Find info on FirstNet eligibility. Learn about our FirstNet and Family option.

Wireless - Plans & device protection - FirstNet

Find ways to save on plans and devices or qualify for rebates. Plus, get info on how to trade in your phone.

Wireless - Plans & device protection - Rewards, promotions & offers - Offers

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View details about bundle offers, wireless rebates, rewards programs, and promotions.

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Wireless - Plans & device protection

Find out how to bring your own phone, device, or number to AT&amp;T.

Wireless - Upgrades, orders & installment plans - Bring your own device or number

Get details about installment plans. Plus, find out what to know about trading in your old device.

Wireless - Upgrades, orders & installment plans - Installment plans

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Wireless - Upgrades, orders & installment plans - Ordering & purchase help

Explore upgrade options and related info for your phone or device.

Wireless - Upgrades, orders & installment plans - Upgrade options & info

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Wireless - Upgrades, orders & installment plans

Get help with your wireless phone, plans, orders, and voicemail. Learn how to fix common issues or contact us.

AT&T Wireless

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Turn voicemail on and off To prevent your calls from going to voicemail temporarily, change your <a href="/esupport/article.html#!/wireless/KM1011513" target="_self" title="Link opens in the same window">Call Forwarding</a> settings.

Before you begin

Remove voicemail feature and mailbox To permanently remove the voicemail feature and delete your voicemail box, you can: <ul><li>Chat with us using the Chat button when available (not available for AT&amp;T PREPAIDSM (formerly GoPhone®)).</li><li>Call 611 from an AT&amp;T wireless phone. </li><li>Call 800.331.0500 (AT&amp;T PREPAID customers call 800.901.9878). </li></ul>

Turn off voicemail

Turn off your voicemail

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