Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | `>`

!We can't find that ZIP Code. Try again.

Replace a lost or stolen AT&T PREPAID phone

Learn about your replacement options for a lost or stolen AT&T PREPAID phone or device.


DETAILED INFO

Before you replace your lost or stolen device

First, try to find your AT&T PREPAID phone or device. If you can't locate it and think it's been stolen, suspend service and block your device. Blacklisting your device blocks it from use on the AT&T network.

Options for replacing your phone or device

Next steps after replacing your phone or device

Reactivate your service
Learn how to reactivate your service and unblock your device.

Activate a device
Find out how to activate a device online.


Did you get the help you needed?

Great! We're so glad we could help.

0/500

We're sorry that didn't solve your issue.

0/500

Thanks for your feedback!


Community forums

Have questions about your Wireless service? Explore our community forums for answers.

loading...

loading...