To get a new AT&T Prepaid voicemail password, first you have to reset it. Then, you can create a new one.
Reset AT&T Prepaid voicemail password
FYI: After resetting your password, you won’t receive new voicemail messages until you create a new password.
Create a new AT&T Prepaid voicemail password
To create a new voicemail password, make sure you’re in an AT&T Prepaid coverage area and use the AT&T Prepaid phone that had the password reset. If you were given a temporary password, don’t use it while creating a new password.
If you're unable to access Visual Voicemail, try calling your voicemail box by selecting and holding 1 from the call screen.
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