Access voicemail

1. If you have:
   • The AT&T Visual Voicemail¹ app for Android¹, tap the AT&T Visual Voicemail app.
     
   • Any other type of Visual Voicemail, tap Phone and then Voicemail.
2. Tap to select the voicemail message you want to hear. Tap the Play icon if it doesn’t play automatically.

• Tap the Pause icon to pause playback.
• Tap the Delete icon to delete the selected voicemail message.

Visual Voicemail messages download to your smartphone over a wireless cellular data connection. You can also call to access your voicemail messages.

From your AT&T wireless phone

1. If you have an:
• AT&T wireless phone, press and hold 1.
• For AT&T Wireless Home Phone, dial 1.
2. If prompted, enter your voicemail password. Any new unheard messages will begin to play.
3. If you don't have new voicemail, press 1 to listen to your saved messages. Messages play beginning with your oldest unheard message or oldest saved message.
   
   

From another phone
Opening your voicemail from another phone is handy if you don't have your wireless phone with you, or you’re outside a coverage area. To check your voicemail messages from another phone:

1. Call your 10-digit wireless number.
2. When you hear your voicemail greeting, press the * key to interrupt it.
3. If you reach the main voicemail system greeting, enter your 10-digit wireless phone number, then interrupt your greeting by pressing the * key.
4. Enter your voicemail password when prompted.
5. Follow the voice instructions to listen to your messages.

Voicemail navigation
Use these keys to manage your messages.

Action	Key Press
Rewind 10 seconds	1
Rewind to beginning	11
Skip ahead 10 seconds	3
Skip to end of message	33
Delete message	7
Recover deleted message	1 then 9
Save message	9
Skip message	#
Replay message	0 then 4
Hear more options	0
Return to main menu	*

Download and print voicemail guides
Use this guide to the voicemail menu options when managing your voicemail.
Download AT&T Basic Voicemail Menu (PDF, 246 KB)

Print an English or Spanish pocket-size guide

• English version (PDF, 260 KB)
• En espanol (PDF, 280 KB)

See all important details