Access messages
Visual Voicemail are messages that download to your smartphone over a wireless cellular data connection1. If you have:
- An Apple® iPhone® or Google® smartphone: Open the Phone app, tap Voicemail, then tap the message you want to hear. (Some iPhones using iOS® 10 and above may also provide a transcript of your voicemail messages.)
- A Samsung® smartphone: Open the Visual Voicemail app and choose the voicemail you want to hear.
- An Android® smartphone with the AT&T Visual Voicemail app: Tap the AT&T Visual Voicemail app then choose the message you want to listen to.
Manage notifications
You can update visual voicemail notifications and alerts for iPhone, Samsung, and Google smartphones in the device Settings. View voicemail tutorials for your device
If you have the AT&T Visual Voicemail app:
- Open the app.
- Select Settings.
- Tap Notifications to turn alerts on or off.
Visual Voicemail messages download to your smartphone over a wireless cellular data connection. You can also call to access your voicemail messages.