About AT&T PREPAID voicemail

Voicemail helps you stay connected when you're unavailable. Use voicemail to greet callers, take messages, and alert you when a new message is waiting.

DETAILED INFO

Learn more about voicemail for AT&T PREPAID

Before you begin

Visit Device Support
View tutorials to learn how to set up and access your voicemail.

Details

Voicemail features available for AT&T PREPAID
Voicemail is included with most AT&T PREPAID^SM (formerly GoPhone^®) plans for phones at no additional charge¹:

AT&T offers AT&T PREPAID plans that include Visual Voicemail at no additional charge for compatible smartphones.
For all other phones, we offer Basic Voicemail at no additional charge.

Note: Some AT&T PREPAID plans in Puerto Rico don't include free Basic Voicemail. You can add Basic Voicemail at an additional charge.

Additional information

Set up voicemail
Learn how to set up voicemail on your AT&T PREPAID phone:

For smartphones, visit setting up Visual Voicemail.
For basic phones and Wireless Home Phone, visit setting up Basic Voicemail.

Accessing voicemail
Learn how to listen to and manage your voicemail messages.

Troubleshoot & Resolve voicemail
Use our tool to guide you through steps to fix voicemail issues. If your phone isn’t listed, visit troubleshooting voicemail for help.

See all important details

Last updated: July 2, 2021