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About AT&T PREPAID voicemail

Voicemail helps you stay connected when you're unavailable. Use voicemail to greet callers, take messages, and alert you when a new message is waiting.


Learn more about voicemail for AT&T PREPAID

Before you begin

Visit Device Support
View tutorials to learn how to set up and access your voicemail.
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Voicemail features available for AT&T PREPAID
Voicemail is included with most AT&T PREPAIDSM (formerly GoPhone®) plans for phones at no additional charge1:
  • AT&T offers AT&T PREPAID plans that include Visual Voicemail at no additional charge for compatible smartphones.
  • For all other phones, we offer Basic Voicemail at no additional charge.

: Some AT&T PREPAID plans in Puerto Rico don't include free Basic Voicemail. You can add Basic Voicemail at an additional charge.
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Additional information

Set up voicemail
Learn how to set up voicemail on your AT&T PREPAID phone:

Accessing voicemail
Learn how to listen to and manage your voicemail messages.

Troubleshoot & Resolve voicemail
Use our tool to guide you through steps to fix voicemail issues. If your phone isn’t listed, visit troubleshooting voicemail for help.

See all important details
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