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Change number of times voicemail rings

Do you need more time to answer the phone? Contact us to change the number of times your phone rings before sending your calls to voicemail.


ArticleDETAILED INFO

Change number of rings before calls go to voicemail

Main steps

To contact AT&T Customer Care
Customer Care can change the number of rings your callers hear before they go to voicemail.
  • Chat with us using the Chat button when available (not available for AT&T PREPAIDSM (formerly GoPhone®)).
  • Call 611 from an AT&T wireless phone.
  • Call 800.331.0500 (AT&T PREPAID customers call 800.901.9878).
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Additional steps

Turn off voicemail
Learn how to turn off your voicemail temporarily or permanently.

Visit Device Support
View voicemail tutorials for your device.

Troubleshoot & Resolve voicemail
Use our tool to guide you through steps to fix issues with your voicemail.
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