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Explore voicemail options

Learn about your voicemail options. Smartphone plans include Visual Voicemail and basic phones can get Basic or Enhanced Voicemail.


ArticleDETAILED INFO

Compare wireless voicemail options

The type of voicemail option available to you depends on which phone and service you have. For example, wireless and AT&T PREPAID (formerly GoPhone®) data plans for compatible smartphones include Visual Voicemail at no additional charge. Basic Voicemail comes with your plan if you have a wireless or AT&T PREPAID phone without a data plan or Wireless Home Phone.

Want to upgrade from Basic Voicemail? Add Enhanced Voicemail for $1.99 per month to get more voicemail message capacity and storage time. Learn how to add options to your plan.

Heads up: Enhanced Voicemail isn’t available for AT&T PREPAID accounts.

Voicemail details
Voicemail optionVisual VoicemailBasic VoicemailEnhanced Voicemail (not available for AT&T PREPAID)
Devices supportedCompatible smartphones.All wireless or PREPAID phones without a data plan and Wireless Home PhoneAll wireless phones without a data plan and Wireless Home Phone
Plan requirementsVoice and data plan with Visual Voicemail.Voice planVoice plan with Basic Voicemail - add Enhanced Voicemail for $1.99 per month
Maximum message storage402040
Message storage time30 days14 days30 days
Maximum message length4 minutes2 minutes4 minutes
Group distribution listsN/A15 groups with up to 25 members15 groups with up to 25 members

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