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Manage your AT&T MicroCell

Learn how to manage and update your AT&T MicroCell settings online. Plus, add or remove approved MicroCell users from your mobile device.


INSTRUCTIONS & INFO

Change basic settings

You can manage these AT&T MicroCell® settings online:
  • Device nickname
  • Primary user email
  • Device physical address (required for E911)
Note: When you call 911, if we can't find your location from your wireless data, we'll use your emergency 911 (E911) address.

Heads up:

Update other settings

Reduce dropped calls 
  1. Go to AT&T MicroCell Online Management.
  2. Select your account type.
  3. Enter your ID and password
  4. Choose the number linked to your MicroCell and select Continue.
  5. Look for Automatic Hand-Out, and choose Enable. This applies to all numbers on your approved user list.

Disconnect MicroCell
  1. Unplug the MicroCell from the router and the power source.
  2. Go to AT&T MicroCell Online Management
  3. Select your account type
  4. Enter your ID and password
  5. Choose the number linked to your MicroCell and select Continue.
  6. Follow the prompts to disconnect your device. 

Good to know: If you don't use your MicroCell for more than one year, we may deactivate it. You can reactivate it at any time.

Add or remove numbers from your MicroCell user list

Be aware that AT&T wireless or AT&T PREPAIDSM numbers on the list can access your MicroCell. Make sure you restart your wireless phone when it's in range of your MicroCell to complete setup.

From a smartphone
  • Send a text to 6235 (MCEL) and type either:
  • Add and then the 10-digit mobile number (for example, Add 1112223333)
  • Remove and then the 10-digit mobile number (for example, Remove 1112223333)
  • Keep in mind, messaging rates may apply.
From a tablet or computer
  1. Go to AT&T MicroCell Online Management.
  2. Select your account type.
  3. Enter your ID and password.
  4. Select the number linked to your MicroCell and choose Continue.
  5. Choose if you want to add or remove a number.
    • To add a number, select Add New AT&T Number. Enter the user's wireless number and name, then select Save.
    • To remove a number, select Delete.
  6. Follow the prompts to save and review your changes.

See all important details

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