Contact the manufacturer for help with devices not listed in Troubleshoot & Resolve. The Troubleshoot & Resolve Tool may not support your device for one of the following reasons:
Learn about your device
- The manufacturer introduced your mobile device to the market more than four years ago.
- Devices such as data cards (including USBConnect) and wearables aren't currently supported.
- Specialty devices like 4G cameras or the Amazon Kindle HD aren’t supported.
View tutorials to learn how to use features on your mobile device, data card, or wearable.