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* * *
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# Upgrade early with AT&T Next Up or AT&T Next Up Anytime
Have an active AT&T Installment Plan with Next Up or Next Up Anytime and want to upgrade your smartphone early? Get details on turn-in requirements—and see photos of what isn’t acceptable.
* * *
EligibilityEligibilityDevice examplesDevice examples
### What to know
To upgrade your smartphone early, you must:
- Have an AT&T Installment Plan with one of these options:
- AT&T Next Up Anytime℠ and make your first installment payment and pay the Next Up Anytime charge. To qualify for promotions or other deals, you have to pay 1/3 or more of the total phone cost.
- AT&T Next Up® and pay at least 50% of the total sales price.
- Have an account in good standing.
- Buy a new, eligible phone on an eligible installment plan with qualifying service.
- Turn in your phone within 30 days of receiving your new phone. It must be in good physical and functional condition (see examples that won’t qualify on the second tab). This means:
- It powers on and off.
- The body is free of breaks or cracks.
- The screen is intact.
- The battery is included.
Ready to get started? Find out how to [view your installment balance and pay to upgrade](https://www.att.com/support/article/wireless/KM1106686/ "Link opens in same window").
__Good to know:__ We check each smartphone to make sure it’s eligible to turn in. If it is, we’ll forgive the balance of that phone’s installment plan. If your phone isn’t in good condition, we’ll charge you the difference between the remaining installment balance and the current value of your returned phone.
### If your phone isn’t in good condition and can’t be turned in
You still have options:
- - __File a device protection claim__. Have AT&T device protection? You may be able to file a claim and get a replacement phone to turn in with your installment plan. [Learn how to file a claim](https://www.att.com/support/article/wireless/KM1000580/ "Link opens in same window")
- __Pay off your installment plan and then trade in your phone__. After you pay off your installment plan, you may be eligible to get an AT&T Promotion Card for the value of your phone. We decide the trade-in value by the smartphone make, model, and condition. If your phone has no trade-in value, we'll recycle it for you. [Start an AT&T trade-in](https://att.com/tradein "Link opens in same window")
### User locks
If you have a feature like Find My iPhone® enabled or have a user lock on your phone, you can’t turn it in.
### Physical damage
If your phone has physical damage, like a cracked screen or missing buttons, you can’t turn it in.
__Damaged screen__
__Damaged casing or frame__
__Excessive wear__
____
__Missing keys or buttons__
__Broken camera lens__
### Modification or unapproved additions
If you added things to your phone, you can’t use it as a turn-in. Examples include paint, decals, modified buttons, or other changes.
Last updated: April 8, 2026
* * *
## Browse topics
Activation, setup, transfer & unlock
Apps, features & voicemail
International
Network & hotspots
Plans & device protection
Upgrades, orders & installment plans
Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info.
Activate
Setup
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Trending
- [iPhone 17 Pro Max](https://www.att.com/buy/phones/apple-iphone-17-pro-max.html)
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- [iPhone Air](https://www.att.com/buy/phones/apple-iphone-air.html)
- [iPhone 17](https://www.att.com/buy/phones/apple-iphone-17.html)
- [Samsung Galaxy S26 Ultra](https://www.att.com/buy/phones/samsung-galaxy-s26-ultra.html)
- [Samsung Galaxy Z Fold7](https://www.att.com/buy/phones/samsung-galaxy-z-fold7.html)
- [Samsung Galaxy Z Flip7](https://www.att.com/buy/phones/samsung-galaxy-z-flip7.html)
Top phone & data plans
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- [Add a line](https://www.att.com/plans/add-a-line/)
- [Upgrade](https://www.att.com/plans/phone-upgrade/)
- [Tablet data plans](https://www.att.com/plans/tablet-ipad-data-plans/)
- [Mobile hotspot plans](https://www.att.com/plans/tethering/)
- [Next Up Anytime](https://www.att.com/plans/next-up-anytime/)
Switch to AT&T
- [Switch to AT&T](https://www.att.com/wireless/switch-and-save/)
- [How to switch phone carriers](https://www.att.com/wireless/how-to-switch-phone-carrier/)
- [Internet speed test](https://www.att.com/support/speedtest/)
- [Bring your own device](https://www.att.com/wireless/byod/)
- [Cell phone trade-in](https://tradein.att.com/)
- [Transfer your internet service](https://www.att.com/moving/)
Featured deals
- [AT&T Deals & Promotions](https://www.att.com/deals/)
- [Cell phone deals](https://www.att.com/deals/cell-phone-deals/)
- [iPhone deals](https://www.att.com/deals/iphone-deals/)
- [Samsung deals](https://www.att.com/buy/phones/browse/samsung_hasdeals/)
- [Phone and internet bundle deals](https://www.att.com/bundles/internet-wireless/)
- [Credit card discount](https://www.att.com/deals/att-points-plus-citi/)
- [Free phone deals for new customers](https://www.att.com/buy/phones/browse/free/)
Shop cell phones by brand
- [New Apple iPhones](https://www.att.com/buy/phones/browse/apple/)
- [New Samsung Galaxy phones](https://www.att.com/buy/phones/browse/samsung/)
- [New Google Pixel phones](https://www.att.com/buy/phones/browse/google/)
- [New Motorola Moto phones](https://www.att.com/buy/phones/browse/motorola/)
- [New Sonim phones](https://www.att.com/buy/phones/browse/sonim/)
Tablets & Watches
- [New Apple iPad](https://www.att.com/buy/tablets/browse/apple/)
- [New Samsung Galaxy Tab](https://www.att.com/buy/tablets/browse/samsung/)
- [New Apple Watch](https://www.att.com/buy/wearables/browse/apple/)
- [New Samsung Galaxy Watch](https://www.att.com/buy/wearables/browse/samsung/)
- [New Google Pixel Watch](https://www.att.com/buy/wearables/browse/google/)
- [New Kids Smart Watch](https://www.att.com/buy/wearables/att-amigo-jr-watch.html)
Accessories by Brand
- [Apple accessories](https://www.att.com/buy/accessories/browse/all/apple/)
- [AT&T accessories](https://www.att.com/buy/accessories/browse/all/att/)
- [Samsung accessories](https://www.att.com/buy/accessories/browse/all/samsung/)
- [Otterbox phone cases](https://www.att.com/buy/accessories/browse/cases/otterbox/)
- [Beats headphones](https://www.att.com/buy/accessories/browse/headphones/beats/)
Resources
- [Bundle internet and wireless](https://www.att.com/bundles/)
- [What is Internet Air?](https://www.att.com/internet/what-is-internet-air/)
- [How to use your phone internationally](https://www.att.com/wireless/how-to-use-your-cell-phone-internationally/)
- [What is fiber internet?](https://www.att.com/internet/what-is-fiber-internet/)
- [What is eSIM?](https://www.att.com/wireless/what-is-esim/)
- [Return or exchange your wireless device](https://www.att.com/wireless/return-policy/)
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