Get help with dropped calls or network issues
Having trouble with calls or connecting to the wireless network? Learn how to check coverage at your location, get device help, or report network issues.
Tips for Dropped Calls and Connectivity Issues
See tips that can help you when you’re not able to make or receive calls, can’t send or receive text, video, or picture messages, or are having network outage and Internet connectivity issues.
Tips for Dropped Calls and Connectivity Issues
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Use the AT&T Network Coverage Map
It's easy to check our network coverage in your location:
- Go to the AT&T Network Coverage Map.
- Enter an address, state, or ZIP Code, and select the search icon. We'll show you what type of coverage is available.
- Move closer to a window
- Go outside
- Use Wi-Fi Calling
Last updated: August 26, 2026
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Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info.