To change your AT&T PREPAID plan from myAT&T:
You need to be
logged in to complete these steps. Your initial password is the last four digits of your wireless number
- At the top of the page, select Plans.
- Next to the rate plan you’d like to change to, select Change to this plan.
- Follow the prompts to change your plan.
Note: If you’re on a Multi-Line account, the high-speed data allotment for the new plan will be pro-rated based on the number of days remaining in the Multi-Line term. We recommend changing rate plans on the day before the plan is due to renew.
To change the rate plan for a Multi-Line member from myAT&T:If you’re the account owner of a Multi-Line account follow the steps below to change a member line rate plan.
- At the top of the page, select Multi-Line Discount.
- From the Multi-Line Discount Management page, select Manage Lines.
- For the member line you wish to change, select the down arrow at the top right of the member line box.
- Select Change Rate Plan. You’ll see the current plan and other available plans.
- Select Change to this plan next to the plan you want to change to.
- Select Continue. You’ll see a confirmation of the plan change.
Note: The high-speed data allotment for the Member’s new plan will be pro-rated based on the number of days remaining in the Multi-Line term. We recommend changing rate plans on the day before the plan is due to renew.
To change your AT&T PREPAID plan using our automated phone service:Follow these steps to change your AT&T PREPAID plan using our automated phone service.
Note: Not available for AT&T PREPAID account owner or members.
- Call 800.901.9878 (611 from your AT&T wireless phone).
- Follow the prompts to say Manage my plan.
- Follow the prompts to say Make changes.
- If prompted, enter your four-digit password.
- Follow the prompts to say Other plans (press 3).
- Follow the prompts to say Monthly (press 1) or Daily (press 2).
- If prompted, follow the prompts to select the plan you’d like to hear about.
- Follow the prompts to say Choose this plan (press 1).
- Follow the prompts to verify your change and confirm your rate plan change.