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[Home](https://www.att.com/) 2. [Support](https://www.att.com/support/) 3. [AT&T Wireless](https://www.att.com/support/wireless/) # Get the legal form to file a complaint Find out how to submit the Notice of Dispute. And if we can’t resolve your issue after 60 days, get the form to start an arbitration with JAMS. * * * ## Notice of Dispute form To start the dispute-resolution process under the AT&T Consumer Service Agreement, you must send us a Notice of Dispute. There are two ways to send a Notice of Dispute to AT&T. ### Option one: Fill out the form online 1. Go to [att.com/noticeofdispute](https://www.att.com/noticeofdispute "Link opens in new window"), then select __Submit Notice of Dispute__. 2. Fill out all required fields on each page, then select __Next__. 3. Continue to the end and upload any supporting documentation. This is where you can upload the Account Authorization and anything else you wish. 4. Choose __Previous__ to review your responses. 5. Select __Next__ until you receive a message confirming your Notice of Dispute has been submitted. Make a note of your Case Reference Number. ### Option two: Download the form and mail a printed copy 1. Download the [Notice of Dispute (PDF, 126KB)](https://www.att.com/scmsassets/images/support/wireless/ATT-Notice-of-Dispute-form.pdf "PDF opens in new window") 2. Fill out all required fields and provide your personal signature. 3. Include a completed Account Authorization form, if needed. 4. Mail the printed forms to: __AT&T Legal Department - Notice of Dispute__ __208 S. Akard, Office #2900.13__ __Dallas, Texas 75202__ __Important:__ If you want us to be able to discuss your case and share your account information with anyone else (including an attorney or family member), you must download and fill out the [Account Authorization form (PDF, 21KB)](https://www.att.com/scmsassets/sales/uf/landingpages/notice-of-dispute/AccountAuthorizationForm.pdf "PDF opens in new window") (also sometimes called the “Customer Privacy Waiver”). This is required by subsection 1.3.2.2 of the Consumer Service Agreement and our [Privacy Notice](https://www.att.com/noticeofdispute "Link opens in new window"). ## Arbitration Demand form If we can’t resolve your dispute 60 days after receiving your completed Notice of Dispute, you can file your claim in small claims court or start an arbitration with JAMS. If you choose arbitration, follow these steps. 1. Download the [AT&T Demand for Arbitration before JAMS form (PDF, 259KB)](https://www.att.com/scmsassets/images/support/wireless/Arbitration-initiation-form.pdf "PDF opens in new window"). 2. Follow the instructions, complete the form, and sign it with your personal signature. 3. Include copies of: - Your Notice of Dispute - The [Consumer Service Agreement](http://www.att.com/consumerserviceagreement "Link opens in new window") - A completed Account Authorization form, if needed 4. Mail printed copies of your Arbitration Demand and all required documents to both addresses: - JAMS Dallas Resolution Center 5956 Sherry Ln. Suite 1330, Dallas, TX 75225 - AT&T Legal Department - Notice of Dispute 208 S. Akard, Office #2900.13 Dallas, Texas 75202 Last updated: September 1, 2026 * * * ## Browse topics Activation, setup, transfer & unlock Apps, features & voicemail International Network & hotspots Plans & device protection Upgrades, orders & installment plans Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info. Activate Setup Transfer Unlock ### Was this info helpful? 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