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Verify an AT&T PREPAID payment

Learn how to make sure we got your payment and credited it to your account.

DETAILED STEPS

Check payments online

  1. Sign in to att.com/myprepaid.
  2. Select Account History, then a date range.
  3. Choose History Type, then Credit/Debit/eCheck Payment.
  4. Select Submit or Export to PDF.

Verify payments over phone

Check your AT&T PREPAIDSM account balance by calling 800.901.9878 or 611 from your wireless phone. To hear your account balance and expiration date, say Balance and payments and then follow the prompts to say Check balance.

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Have questions about your Wireless service? Explore our community forums for answers.

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