I bought my device from AT&T
You can return or exchange a device during the 14-day return period if you bought it at an AT&T store, over the phone from AT&T, or online from att.com. Be sure to include all the original packaging and components like chargers and manuals.
Return the device to an AT&T store
or ship it to us with the prepaid return shipping label. If you don't have the return label, contact us
. For more details, check out our return policy
I didn't buy my device from AT&T
If you didn't buy your device directly from us, follow that retailer's return policy.
The AT&T Return Policy doesn't cover devices bought from authorized dealers or agents. It also doesn't cover outlet stores and national retail stores, like Best Buy and Walmart. Contact the store where you bought the device for more details.
See all important details